Sterling McCall Toyota Fort Bend

I waited four hours for a regular service on my car. Despite being there on time, the work didn’t start until two hours later, only after I spoke with the provider. The entire process took four hours in Despite being there on time, the work didn’t start until two hours later, only after I spoke with the provider. The entire process took four hours in total, and during this time, I was left waiting without any updates or consideration for my time. It was a frustrating experience, and I was even left starving. I’m very disappointed with the service and will not be returning in the future More

The team at Sterling McCall made the buying process super easy. Ask for Patrick Carino he was amazing and I will definitely be back again when I need a vehicle. easy. Ask for Patrick Carino he was amazing and I will definitely be back again when I need a vehicle. More

Angel was a great service advisor. But for the first time since 2020, all the other service was not good. Angel was the only advisor working this morning. The others were standing g But for the first time since 2020, all the other service was not good. Angel was the only advisor working this morning. The others were standing groups talking and laughing. After I paid for my service. I had to stand outside for 10 minutes for the valet to talk to me, and then another 10 minutes for him to go somewhere behind the service center to get my car. I am handicapped and I am not supposed to stand for 20 minutes. More

They did what I asked them to do in a timely manner. Although they suggested other things I might need to get done, they did not pressure me to accept services I was not ready to have done. Although they suggested other things I might need to get done, they did not pressure me to accept services I was not ready to have done. More

My mind is always at ease when my vehicle requires any assistance. They are reliable and efficient. I will always love Toyota!!!! assistance. They are reliable and efficient. I will always love Toyota!!!! More

Excellent service received. Service performed in less than 1 hr with recommends completed on time Service performed in less than 1 hr with recommends completed on time More

Great service, but waiting time is lot more than expected, other than that Service is grear expected, other than that Service is grear More

Ready for my appointment, explained all services, no pressure. Minimal wait time. Courteous and friendly. pressure. Minimal wait time. Courteous and friendly. More

I don’t have any complaints about the service but what I will comment on is the wait. When I checked in for my appointment at 9:30 I was told it would be “a couple or 2-3 hours”. I was there for 6 1/2 hours will comment on is the wait. When I checked in for my appointment at 9:30 I was told it would be “a couple or 2-3 hours”. I was there for 6 1/2 hours. More

Sterling Mcall Fort Bend took my truck in at the last minute, was very professional and fast. Also offered me discounts on other services. This is why we have purchased our last Five vehicles from them. minute, was very professional and fast. Also offered me discounts on other services. This is why we have purchased our last Five vehicles from them. More