
Sterling McCall Toyota Fort Bend
Richmond, TX
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Do not take your vehicle to sterling toyota as I purchased my 2021 Tundra at Denton Toyota and I purchased an extended wrap around warranty that should cover everything to either 7 years or 75,000 m purchased my 2021 Tundra at Denton Toyota and I purchased an extended wrap around warranty that should cover everything to either 7 years or 75,000 miles and only have 27,000 miles on my truck. I brought to Sterling for the recommended service before we move to Hilton Head SC as well as getting the centered console door replaced that should be covered under this extended warranty ( as it was already replaced once under warranty by Denton Toyota ) these folks said my warranty does not cover service or the Console and charged me $368 for the service to change oil and brake fluid and quoted me $704 for the xxxx cheap console door! I’m in the customer service industry and this is just unacceptable Bate and Switch tactics by a Toyota dealer who should have honored this Toyota corporate Warranty that I was told would be honored by every US Toyota dealer!! Well so much for that xxxxxxxx! Sincerely Steve Gonzales More
We love Tuan Du! He has been so helpful and looks out for our best interest, the dealership, and our 2014 Rav XLE! You have a really great guy! Carol and Gary Pe He has been so helpful and looks out for our best interest, the dealership, and our 2014 Rav XLE! You have a really great guy! Carol and Gary Petrarca More
This dealership was very helpful in answering all my questions that I had about the vehicle history and the maintenance done before sale questions that I had about the vehicle history and the maintenance done before sale More
Mr. Rob white provided excellent service. My thanks go to his boss Mr. Thomas who was very supportive, professional, and respectful. Mr. Rob white knows his job and provides excellence. I highly recommend his boss Mr. Thomas who was very supportive, professional, and respectful. Mr. Rob white knows his job and provides excellence. I highly recommend him to anyone who is looking for honesty, professionalism, with value. He loves his job; helping people. Go to him for all your vehicle purchases and you will never regret it. I guarantee it 👆 More
Very well managed dealership but Rob White (the salesman) was the reason we purchased from Sterling McCall Toyota Fort Bend. He worked hard for our business. was the reason we purchased from Sterling McCall Toyota Fort Bend. He worked hard for our business. More
Sterling McCall provides accurate cost and time estimates for service, There is a great coffee bar while you wait and you meet other interesting Toyota owners. A the sales crew .. they will down sell you! Wh for service, There is a great coffee bar while you wait and you meet other interesting Toyota owners. A the sales crew .. they will down sell you! Who does that?! People who want your repeat business - that’s who! More
I get there and I had an appointment and I’m told it’ll take an hour half to two hours. They Uber me back to my home and 3 and half hours later I get myself an Uber to go back to see what’s taking so long. take an hour half to two hours. They Uber me back to my home and 3 and half hours later I get myself an Uber to go back to see what’s taking so long. I get there my car done. It’s so hot in the car like it’s been done just sitting outside. I won’t be returning. More