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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,340 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,340 reviews

June 12, 2025

Francisca A. Was an excellent sales representative, Sterling McCall FortBend Toyota. She was extremely professional and kind as she helped me find a car for my da More

by karen.farley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Jun 14, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Karen, we're happy to hear you had such a positive experience with Francisca! Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2025

Very good service! They attended us very well and are so kind! Helped us find the vehicle that we wanted! More

by estebanch5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Jun 13, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 11, 2025

Awesome service and a great deal of would recommend to friends and family Repeat customer More

by gailous28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunday
Jun 13, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 11, 2025

It was my first time visiting needed to get the quick oil change staff was very friendly and helpful thank you so much!!!! More

by Neha barkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
Jun 13, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Neha, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2025

My service advisor Anthony did a very, very good job. He kept me informed with warranty repairs. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Jun 12, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Steve, we're happy you found Anthony to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2025

Service was good. Took me right away. My service rep was patient with me, cuz i wasn't in the mood to spend maney and be fleeced. Gave me a good discount on price. More

by smallsaintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valet, Bibin Thomas
Jun 11, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2025

I Just had a change oil with a coupon, it's good that they checked everything too. But for 3 hours and 20mins waiting is too much. After that they said my car is ready paid the bills, went out and my ca More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jjjjj
Jun 11, 2025 -

Sterling McCall Toyota Fort Bend responded

We're sorry to hear about your experience, and we truly appreciate your feedback. Please email me at kjeon@fortbendtoyota.com so I can assist you personally. Thank you. Kevin Jeon Service Manager

June 07, 2025

The best I’ve been too thank you, looking forward to doing business with you all again More

by DarrelDavison52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Jun 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

it’s nearby convenient for us, the waiting area have a lot of chairs, i wish there are more tables More

by beautyheaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo Labrador
Jun 08, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2025

We’ve long been fans of the Toyota brand and so far, we’re loving our Corolla Cross. Our sales professional, Lucas Gonzalez, was friendly, accommodating and helpful. He stayed flexible and patient thr More

by D Stanton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Gonzalez, John Chun
Jun 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you so much for your positive comments about Sterling McCall Toyota Fort Bend! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Toyota Fort Bend!

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