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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,303 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,303 reviews

July 31, 2024

The service department is very friendly. I was in and out in a fraction of the time that they originally told me. overall a great experience. More

by bigcat488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adrian canizales
Report | Print
Aug 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

We enjoyed working with our salesman, Garrett West, on the purchase of our ‘24 Toyota Venda!!! Garrett West made the experience almost pain free!!! Seriously, a very professional dealership and we LOVE ou More

by Cblue4110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garett West
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Aug 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with Garrett! Feel free to reach out to us if you need anything. Have a wonderful day.

July 31, 2024

Roy was very courteous and attentive. He went out of his way to provide info and quotes for work to be done on the car. More

by Azmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Aug 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Azmine, Ensuring your satisfaction is our ultimate goal and we are pleased to know that Roy provided a great experience for you! We appreciate your business and review! It would be our pleasure to have the opportunity to assist you again. Martin Morcho General Manager mmorcho@Sterlingmccalltoyotafortbend.com

July 30, 2024

The service men very good and the coupons for discount very helpful hopefully have more for next month More

by richardnguyen3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan du, Chris Anderson
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Jul 31, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2024

Was dealing with Adrien in the parts department at the Fort Bend Toyota. He was very professional even when I was panicking. He never gave up and found me a solution that saved me thousands. Thank you More

by elynnwilliams007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Jul 31, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. If you have any further questions, please give us a call. We're always happy to help!

July 29, 2024

This dealerships car maintenance and collision department was very nice and easy to communicate with. I think Toyota Fort Bend is very good in this area. I understand all of the maintenance that's due each More

by mfsexton69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarell, Chris Anderson
Report | Print
Jul 31, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2024

The service advisor was very unprofessional. He was very impatient and i didn’t like his conduct. More

by nmlangeni84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Aug 02, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

July 27, 2024

They suck. 4 times repair for the same a/c problem. They don’t know how to repair cars More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Aug 01, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

July 26, 2024

Came in at 7 and got all things done by 4. Very efficient and polite. More

by drwishnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
Report | Print
Jul 27, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 25, 2024

This dealership respects customer’s time. In and out efficiently. Service items are explained clearly. More

by xpzhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Report | Print
Jul 26, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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