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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,246 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,246 reviews

April 13, 2024

I received very professional and friendly assistance during my service visit. I would recommend this dealership to everyone. More

by Barrytexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon , Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Apr 16, 2024 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had a professional and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 13, 2024

My service advisor, Simon Nyugen, was excellent. He was very pleasant and explained what my options were. I will definitely get service there again and will make my next Toyota purchase there too. More

by Paul Lamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Nyugen
Report | Print
Apr 16, 2024 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you had a great experience and that Simon provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 13, 2024

Coupon is fake. Did not perform complimentary inspection. Nice coffee and donuts though. Prices have increased. Why now so many copies to sign? More

by cwong5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Chris Anderson
Report | Print
Apr 17, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to my attention. I apologize that your experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Eddie Rivera Service Director Sterling Mccall Toyota Fort Bend Direct: 281-633-3324 Email: erivera@fortbendtoyota.com

April 11, 2024

Amazing, good deal, can’t beat it, quality, good experience, taken care of, no hassle, will go back, looking forward to the next time, thank you for the anniversary, thank you fir the wifi, thank yo More

by Lavernemitchell33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neither of these
Report | Print
Apr 13, 2024 -

Sterling McCall Toyota Fort Bend responded

It's awesome to hear you had a fantastic experience at our dealership! We're thrilled that you found it to be a good deal with quality service and amenities that made your visit enjoyable. Your suggestion for adding snacks like chips or popcorn is noted, and we'll certainly consider it for an even better experience next time. Thank you for your feedback, and we look forward to welcoming you back for another positive experience in the future!

April 11, 2024

The service department got my truck in and out with no issues. Omar displayed excellent customer service More

by skymunoz9579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Apr 12, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words for our staff, we appreciate it!

April 10, 2024

Service rep Angel is great… very responsive and friendly. I will always request him as my service rep More

by renfrowkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Apr 10, 2024 -

renfrowkk responded

Sterling McCall Toyota Fort Bend is my go to car services !center

Apr 12, 2024 -

Sterling McCall Toyota Fort Bend responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 09, 2024

Always on time and very professional. Staff is friendly and dealership is nice and comfortable. Highly recommend. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

It sounds like you had a great experience! The staff's professionalism, punctuality, and friendly demeanor made your visit comfortable and enjoyable. Thank you for choosing us!

April 09, 2024

The service was excellent, and I had a wonderful vehicle-buying experience. The staff is friendly, and the dealership is nice and comfortable. Highly recommend. More

by oodubote1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odeleke, Sunday
Report | Print
Apr 11, 2024 -

Sterling McCall Toyota Fort Bend responded

We're thrilled to hear that you had an excellent vehicle-buying experience and that you were pleased with the service and atmosphere at our dealership. Our friendly staff strives to make every visit comfortable and enjoyable for our customers. Thank you for the recommendation. Enjoy your new vehicle!

April 09, 2024

Me gusta que no me queda lejos, también siempre me atienden bien, también me gusta el café con donas More

by Jaime Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Apr 11, 2024 -

Sterling McCall Toyota Fort Bend responded

¡Estamos encantados de saber que tuvo una gran experiencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

April 09, 2024

The service department Angel was very polite and helpful and courteous, attend to our vehicle in a timely manner and we were happy More

by Raymond Valenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel , Chris Anderson
Report | Print
Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you had a great experience and that Angel provided polite and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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