Sterling McCall Toyota Fort Bend
Richmond, TX
Filter Reviews by Keyword
By Type
Showing 870 reviews
5000 mile check up Excellent service. I was able to make an appointment at my convenience. Service was prompt and my vehicle was ready when I came to pick it up. Excellent service. I was able to make an appointment at my convenience. Service was prompt and my vehicle was ready when I came to pick it up. More
Bad customer service I have taken my new 2017 Tundra to replace a rubber on the windshield under the warranty I was told that the part will be order and that could take I have taken my new 2017 Tundra to replace a rubber on the windshield under the warranty I was told that the part will be order and that could take a month and someone will contact me No one has I even called left a message for a service manager. I was sick of waiting over 5 weeks I went to To Fred Hass Toyota they told me call me the next day and the order will be in. I went the next day and got it replaced. I will never recommend Fort Bend Toyota. That’s give what king of service you get from fort Bend Toyota More
Service Advisor Omar The dealership itself is no better than other dealerships. They don’t respect your time and are always taking longer than they promise. However, m The dealership itself is no better than other dealerships. They don’t respect your time and are always taking longer than they promise. However, my service advisor Omar is OUTSTANDING. I’ve used him on several occasions and he’s is consistently honest and goes out of his way to ease the pain. Omar gives me a finish time that is honest and realistic and holds his service men accountable to meet that time. If going to his dealership I would highly recommend asking for Omar to be your service advisor. More
Same day Repairs Great service, always make sure our vehicles are up to date with recommend services. Same day Repairs the best. Employees were.great, very friendly, a Great service, always make sure our vehicles are up to date with recommend services. Same day Repairs the best. Employees were.great, very friendly, and supportive. More
inspection- in and out. I came in just to have my inspection done and i was there for not even 40 min. Kelsey ( service advisor ) did a super fine job. Took care of me and to I came in just to have my inspection done and i was there for not even 40 min. Kelsey ( service advisor ) did a super fine job. Took care of me and told me i would be there maybe an hour and half at the most. But i was ready to go in 30 minutes. Thats fast. She is a great advisor. Asked the right questions and covered all the bases. More
Great customer service and good buying experience. Ask for Roy Becerra. Great customer service and buying experience. Roy took the time to listen to what I was looking for. Love my new car! Ask for Roy Becerra. Great customer service and buying experience. Roy took the time to listen to what I was looking for. Love my new car! More
Schedule maintenance Omar was extremely helpful and courteous. Services was prompt and I was able to exit in 45 minutes. Albert helped to schedule visit and was very hel Omar was extremely helpful and courteous. Services was prompt and I was able to exit in 45 minutes. Albert helped to schedule visit and was very helpful since this was my first time More
Was great service Hello i liked the service of fort bend toyota because the seller name bibin thomas Was very kind and everything was fast and very good price 😊 Hello i liked the service of fort bend toyota because the seller name bibin thomas Was very kind and everything was fast and very good price 😊 More
New Camry purchase My wife and I had a very easy and stress free recent experience at Fort Bend Toyota. Bibin was very nice and took the time to explain all of the optio My wife and I had a very easy and stress free recent experience at Fort Bend Toyota. Bibin was very nice and took the time to explain all of the options. We ended up purchasing a new Camry which we love. I especially like all of the safety features. I would definitely recommend this dealership as it was also very clean and inviting, unlike some other car dealerships we visited. More
Nathan Green is a wonderful sales person I visited many dealerships talked to many sales reps but no one treated me like Nathan Green, he was very polite, patient, curteous and so knoweledgeb I visited many dealerships talked to many sales reps but no one treated me like Nathan Green, he was very polite, patient, curteous and so knoweledgebable, I really enjoyed working with him and that is the only reason why I went back to fort bend Toyota. Cars you can find any where but people like Nathan Green are hard to find. More