Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,247 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

Directions

By Type

Showing 1,247 reviews

April 09, 2024

The service department Angel was very polite and helpful and courteous, attend to our vehicle in a timely manner and we were happy More

by Raymond Valenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel , Chris Anderson
Report | Print
Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you had a great experience and that Angel provided polite and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 08, 2024

The service was excellent and completed way ahead of schedule! I highly recommend this dealership! More

by xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Nguyen , Chris Anderson
Report | Print
Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

Went for oil change for 09 rav4, They offered to buy my car and proceeded to charge me for synthetic oil, which I have never received or needed. They didn’t ask for approval, so I didn’t pay. I was there l More

by bmtorano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 06, 2024

I am very satisfied with your service. The service advisor Trieu Nguyen is very enthusiastic and responsible. Thanks so much. More

by haibunbmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trieu Nguyen
Report | Print
Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

We're thrilled to hear that you are very satisfied with our service! Trieu is indeed a valuable member of our team, and we're glad to hear that their enthusiasm and responsibility made a positive impact on your experience. Thank you for choosing us for your automotive needs!

April 04, 2024

People were Kind, service was quick, and the waiting space is very nice! Glad to be in and out More

by MEberhardtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Report | Print
Apr 06, 2024 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had a kind and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

Very pleased with my service, the only thing I can say negative is on the service associate in that he did not tell me his name, nor give me a card with his name on it. More

by Mlwilliams60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Montalvo
Report | Print
Apr 09, 2024 -

Sterling McCall Toyota Fort Bend responded

It's great to hear that you were pleased with your service! We apologize for the oversight regarding the service associate not providing their name or a business card. We'll make sure to address this internally to ensure better communication and identification in the future. We're here to help and ensure your satisfaction!

April 02, 2024

Great services. They answered all my questions, never felt rushed. Financing was also excellent but a bit slow because of the holiday weekend. More

by Elive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shariff, Garrett Burleson, Chris Anderson
Report | Print
Apr 05, 2024 -

Sterling McCall Toyota Fort Bend responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 01, 2024

Everyone was very courteous and Steven R. helped solve all my car issues fast!! I strongly recommend this place 👍 More

by Jenn S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Report | Print
Apr 05, 2024 -

Sterling McCall Toyota Fort Bend responded

That's fantastic to hear! We're thrilled that everyone at Sterling McCall Toyota Fort Bend was courteous and that Steven provided fast solutions to your car issues. Thank you for your strong recommendation.

April 01, 2024

Procing on the website is misleading, they even show you taxes but do not include $1500 of required dealer add items that are not worth much of anything. One of the items is not even on the vehicle yet and More

by tcuweimer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick the GSM would not honor a quoted price by his sales person and would not remove dealer adds that are not referenced in the website purchase quote
Report | Print
Apr 03, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 09, 2024 -

Sterling McCall Toyota Fort Bend responded

We are sorry that we could not come to an agreement on price and earn your business. Our advertised price is based in actual transaction data, discounted to ensure we are competitive in the marketplace. Martin Morcho General Manager (281) 341-5900 Main mmorcho@Sterlingmccalltoyotafortbend.com

March 30, 2024

Thank you for your service. You did a great job with Rent-A-Car and fixing my car. More

by sunesara786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Apr 04, 2024 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that we met your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
44
45
46
...
125