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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,298 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,298 reviews

May 07, 2024

Excelent and fast service,very Profesional detail diagnosis. I Always ask for Mr.True.He is The Best. More

by RICARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Me True
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May 09, 2024 -

Sterling McCall Toyota Fort Bend responded

That's fantastic to hear! It sounds like Mr. True provides exceptional service with professional and detailed diagnoses. We're here to help make your experience as smooth and efficient as possible!

May 06, 2024

Over priced Recommended price for approval is different than what they charge at the checkout More

by Ron
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Anderson
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May 07, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 04, 2024

I have no complaints. The service I received was superb. The dealership is clean, very organized with friendly staff. More

by kkheiv70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
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May 08, 2024 -

Sterling McCall Toyota Fort Bend responded

We're delighted to learn that your experience was superb! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Their service sales staff is consistently courteous and clearly discuss repair jobs. I've had only 1 poor service issue here in 10 years. Their service team were extra helpful today and i feel confident More

by LRGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
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May 07, 2024 -

Sterling McCall Toyota Fort Bend responded

It's great to hear about your positive experience with the service sales staff at our dealership! Consistent courtesy and clear communication are essential for a good customer experience. It's also reassuring that despite a rare poor service issue, the team was extra helpful recently, and you feel confident in the quality of work done on your vehicle. Your feedback is valuable and shows our commitment to customer satisfaction.

May 02, 2024

Great experience! Andy Pham did a great job explaining the car and I got a good deal. This is where I will return the next time I'm in the market. More

by rvrover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Pham, Alex Luengas
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May 07, 2024 -

Sterling McCall Toyota Fort Bend responded

Congratulations on your new vehicle! We're thrilled that Andy provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 01, 2024

Everyone was very nice and and happy Iove to see that it’s !! Made me feel good been around them they got the job done fast I will let other people no how good they were,., More

by JbMcCoy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Bacerra/ Anthony Zummo, Chris Anderson
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May 04, 2024 -

Sterling McCall Toyota Fort Bend responded

That's wonderful to hear! We're glad that everyone at the dealership made you feel good and that the job was done quickly. Thank you for sharing your positive experience, and we appreciate you spreading the word to others. Thank you for choosing us!

April 30, 2024

The associates were very helpful and made my experience worthwhile and one in a million. More

by alaincolaire77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Emebo, Ryan Oneal , Garrett Burleson, Bibin Thomas, Chris Anderson
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May 02, 2024 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that our associates made your experience so special! We aim to provide exceptional service and ensure that every customer feels valued and well taken care of. Thank you for choosing us, and we look forward to serving you again in the future.

April 28, 2024

The staff is friendly, they proactively ask if I need help. I needed to do car maintenance and they were very fast, and efficient. One team member gave me advice on car parts that I would've never known More

by sdportillo36
Recommend Dealer
Yes
Employees Worked With
Adrian, Garrett Burleson, Bibin Thomas, Chris Anderson
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May 02, 2024 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had a proactive informed experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 24, 2024

Excellent service. Syed Rizvi had excellent knowledge of the products and was very friendly and engaging. More

by dermadiva559
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick in finance, Chris Anderson
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Apr 27, 2024 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 24, 2024

Tariq is very good he take care his customers very professionally and friendly always p More

by Aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
Report | Print
Apr 25, 2024 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you had a great experience and that Tariq provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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