
Sterling McCall Toyota Fort Bend
Richmond, TX
Filter Reviews by Keyword
By Type
Showing 1,247 reviews
I got care wash with the service. I had gotten that before but they stopped doing it. I gave feedback on that. Now it has return. Good deal. I had gotten that before but they stopped doing it. I gave feedback on that. Now it has return. Good deal. More
Unbelievably slow service. I bought my 4Runner here 4 years ago and have it serviced here ever since. I always set my appointment on the Toyota app, but that doesn’t do any goo I bought my 4Runner here 4 years ago and have it serviced here ever since. I always set my appointment on the Toyota app, but that doesn’t do any good. My oil change and tire rotation today took them 4 hours. It’s totally inexcusable and the prices aren’t any good either. I’d gladly pay more at a Toyota dealership and would have bought all of the “recommended” services but I had already been waiting for 2 hours and 45 minutes at the time my advisor called me about them. Today was the last straw with them and I’ll be taking my business elsewhere. Total disrespect of my time. You’d think they would serve a loyal customer better. More
Very courteous and professional service. The service prices are known upfront and you get updates if needed. I really appreciate that they allow you to bring your own parts and they will s The service prices are known upfront and you get updates if needed. I really appreciate that they allow you to bring your own parts and they will still complete the needed or asked for maintenances. I feel fully confident in bringing my older Toyota to them for service and I highly recommend this dealership for quality work done quickly. More
Anthony did a great job taking care of me. Had several recall matters and front seat matters. Anthony kept me updated by phone status on repairs. Had to order parts to repair driver’s seat. A Had several recall matters and front seat matters. Anthony kept me updated by phone status on repairs. Had to order parts to repair driver’s seat. Anthony will let me know when parts come in. My truck was washed and cleaned inside. Experience was good with all people I felt with during my service. Thanks, Roland Adamson More
Great. Recommend service is always too expensive and cost more than same service provided by other garages. Recommend service is always too expensive and cost more than same service provided by other garages. More
The service guy. Simon, took good care of me for servicing the needs of my Toyota Highlander. He explained everything that was recommended for my vehicle. They didn’t Simon, took good care of me for servicing the needs of my Toyota Highlander. He explained everything that was recommended for my vehicle. They didn’t keep me longer than time promised. More