
Sterling McCall Toyota Fort Bend
Richmond, TX
Filter Reviews by Keyword
By Type
Showing 1,248 reviews
Mr. Kevin Jeon, there are no words to express my utmost gratitude for his superb, extraordinary performance regarding my recent experience with Service department. He is highly professional, knowledges , r gratitude for his superb, extraordinary performance regarding my recent experience with Service department. He is highly professional, knowledges , respectful, excellent listener and very personable demeanor. He kept me informed on a timely manner of the status of my car. and occasionally he would ask a technician to come and update me on the status of my car. There were a lot of problems with my car, I was extremely emotional, stressed out, however, Mr. Jeon took the time to comfort me, and managed to lift huge weight of my shoulders, He informed me that I had to leave my car with the service department. Mr, Jeon made arrangements with the driver, and at no time I was home, The following day, he called me and told me my car was ready, and again a driver picked me up in a timely manner. My car drives as good as new. Also, I would like to mention, I am 81 years old, Mr. Jeon is an Angel on earth, and this is not an exception of kindness and professionalism, I am long time customer with your service department, his service is always the same EXCELLENCE! God bless you all, and your community is blessed to have such an amazing employee Mr. Kevin Jeon! Respectfully; Lenka Dimanina 3/2/2025 More
I love this dealership. They do quality work and they met all of my needs. Toriq is friendly and knowledgeable. I am thoroughly satisfied. .. They do quality work and they met all of my needs. Toriq is friendly and knowledgeable. I am thoroughly satisfied. .. More
Service has been great. Joe explained everything and made recommendations that were honest. I'll be back next week for additional work. Joe explained everything and made recommendations that were honest. I'll be back next week for additional work. More
This Dealership is great,makes you feel at home while waiting for your vehicle. They provide several goodies to munch on while you are there.The managers are courteous,they keep you informed of the pro waiting for your vehicle. They provide several goodies to munch on while you are there.The managers are courteous,they keep you informed of the progress of your vehicle. More
Gerald is very professional. He reviewed the maintenance history carefully and recommended the proper items to be done. He reviewed the maintenance history carefully and recommended the proper items to be done. More