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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,248 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,248 reviews

March 03, 2024

Great service and good prices. Worked was completed on time. Checkout was good and we were on our way More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
Mar 07, 2024 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Mr. Kevin Jeon, there are no words to express my utmost gratitude for his superb, extraordinary performance regarding my recent experience with Service department. He is highly professional, knowledges , r More

by Lenka Dimanina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jeon
Mar 08, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for taking the time to share your heartfelt feedback about your recent experience with Mr. Kevin and our Service Department. We're truly touched by your kind words, and we appreciate your recognition of Kevin's professionalism, empathy, and dedication to providing excellent service. It's wonderful to hear that Kevin went above and beyond to keep you informed, address your concerns, and ensure a smooth experience during a challenging time. Thank you for being a loyal and valued customer at our service department. We're here to help. Safe travels, and we look forward to serving you in the future!

March 01, 2024

I love this dealership. They do quality work and they met all of my needs. Toriq is friendly and knowledgeable. I am thoroughly satisfied. .. More

by reddgloBee
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toriq, Chris Anderson
Mar 07, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for your glowing feedback! We're thrilled to hear that you love our dealership and that Toriq provided you with friendly and knowledgeable service. Customer satisfaction is our top priority, and we're delighted to know that we met all of your needs. We appreciate your business and look forward to serving you again in the future!

March 01, 2024

Service has been great. Joe explained everything and made recommendations that were honest. I'll be back next week for additional work. More

by Bubette82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 03, 2024 -

Sterling McCall Toyota Fort Bend responded

We are glad to hear that you've had a positive experience with the service, and it's great that Joe provided helpful explanations and honest recommendations. Safe travels, and we look forward to assisting you with any future needs!

March 01, 2024

Web content fine Contacting customer service by text or email affable Personal customer experience very professional More

by marcial ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
B. Serrano very professional 5 🌟 , Chris Anderson
Mar 03, 2024 -

Sterling McCall Toyota Fort Bend responded

I'm glad to hear that your experience with contacting customer service through text or email was positive and that you found the personal customer service to be very professional. We appreciate your input!

February 28, 2024

I went for service without appointment very frendly the person where i pay bilingual very nice More

by Mariahernandez1167
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duy nguyen
Mar 02, 2024 -

Sterling McCall Toyota Fort Bend responded

It's great to hear that you had a positive experience during your service visit, especially without an appointment. Friendly and bilingual service is always a plus. We appreciate your visit, and we hope to continue providing you with excellent service in the future. Safe travels!

February 23, 2024

This Dealership is great,makes you feel at home while waiting for your vehicle. They provide several goodies to munch on while you are there.The managers are courteous,they keep you informed of the pro More

by gbev12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Feb 27, 2024 -

Sterling McCall Toyota Fort Bend responded

We're delighted to hear that you had a great experience with our dealership, feeling at home while waiting for your vehicle. Providing a comfortable environment and keeping you informed are important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to continuing to provide excellent service!

February 23, 2024

Outstanding service,very quick and I was out in no time. The donuts, coffee and sodas was. Plus. More

by reynaldo6727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Feb 26, 2024 -

Sterling McCall Toyota Fort Bend responded

We're thrilled to hear that you had an outstanding service experience and that it was quick for you. We're also glad you enjoyed the refreshments. Safe travels!

February 23, 2024

Gerald is very professional. He reviewed the maintenance history carefully and recommended the proper items to be done. More

by Hong Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald, Garrett Burleson, Bibin Thomas, Chris Anderson
Feb 26, 2024 -

Sterling McCall Toyota Fort Bend responded

We're pleased to hear that Gerald provided you with professional service, carefully reviewing the maintenance history and recommending the proper items to be done. Clear and thoughtful recommendations are crucial, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again!

February 22, 2024

They provide excellent service and always aim to please the customer. They are friendly, helpful, and knowledgeable. More

by jkmartin33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson
Feb 24, 2024 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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