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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,320 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,320 reviews

April 09, 2024

The service department Angel was very polite and helpful and courteous, attend to our vehicle in a timely manner and we were happy More

by Raymond Valenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel , Chris Anderson
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Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you had a great experience and that Angel provided polite and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 09, 2024

Always on time and very professional. Staff is friendly and dealership is nice and comfortable. Highly recommend. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
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Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

It sounds like you had a great experience! The staff's professionalism, punctuality, and friendly demeanor made your visit comfortable and enjoyable. Thank you for choosing us!

April 09, 2024

Me gusta que no me queda lejos, también siempre me atienden bien, también me gusta el café con donas More

by Jaime Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Apr 11, 2024 -

Sterling McCall Toyota Fort Bend responded

¡Estamos encantados de saber que tuvo una gran experiencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

April 09, 2024

The service was excellent, and I had a wonderful vehicle-buying experience. The staff is friendly, and the dealership is nice and comfortable. Highly recommend. More

by oodubote1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odeleke, Sunday
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Apr 11, 2024 -

Sterling McCall Toyota Fort Bend responded

We're thrilled to hear that you had an excellent vehicle-buying experience and that you were pleased with the service and atmosphere at our dealership. Our friendly staff strives to make every visit comfortable and enjoyable for our customers. Thank you for the recommendation. Enjoy your new vehicle!

April 08, 2024

Went for oil change for 09 rav4, They offered to buy my car and proceeded to charge me for synthetic oil, which I have never received or needed. They didn’t ask for approval, so I didn’t pay. I was there l More

by bmtorano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 08, 2024

The service was excellent and completed way ahead of schedule! I highly recommend this dealership! More

by BS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Nguyen , Chris Anderson
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Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

I am very satisfied with your service. The service advisor Trieu Nguyen is very enthusiastic and responsible. Thanks so much. More

by haibunbmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trieu Nguyen
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Apr 10, 2024 -

Sterling McCall Toyota Fort Bend responded

We're thrilled to hear that you are very satisfied with our service! Trieu is indeed a valuable member of our team, and we're glad to hear that their enthusiasm and responsibility made a positive impact on your experience. Thank you for choosing us for your automotive needs!

April 04, 2024

People were Kind, service was quick, and the waiting space is very nice! Glad to be in and out More

by MEberhardtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
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Apr 06, 2024 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had a kind and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

Very pleased with my service, the only thing I can say negative is on the service associate in that he did not tell me his name, nor give me a card with his name on it. More

by Mlwilliams60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Montalvo
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Apr 09, 2024 -

Sterling McCall Toyota Fort Bend responded

It's great to hear that you were pleased with your service! We apologize for the oversight regarding the service associate not providing their name or a business card. We'll make sure to address this internally to ensure better communication and identification in the future. We're here to help and ensure your satisfaction!

April 02, 2024

Great services. They answered all my questions, never felt rushed. Financing was also excellent but a bit slow because of the holiday weekend. More

by Elive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shariff, Garrett Burleson, Chris Anderson
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Apr 05, 2024 -

Sterling McCall Toyota Fort Bend responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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