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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,253 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,253 reviews

December 08, 2023

Excellent customer service . I keep coming back year after year . Toyota Highlander is the best vehicle I’ve ever owned. I’m very pleased with the high quality of service and att More

by mrbtlr911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel , Chris Anderson
Dec 12, 2023 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear about your continued satisfaction with the Toyota Highlander and the excellent customer service at Fort Bend Toyota! When a vehicle exceeds your expectations and is coupled with high-quality service, it truly makes for a great ownership experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Great service! !!! Also very friendly. Tony took good care of me and did a great job servicing my car. Highly recommend this dealership. More

by Eleefriederichs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 09, 2023 -

Sterling McCall Toyota Fort Bend responded

It's wonderful to hear about your positive experience at Fort Bend Toyota! Great service and a friendly atmosphere can truly make a difference when getting your car serviced. It's fantastic that Tony took good care of you and your car. We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Everyone in the dealership is very friendly and personable including the finance and sales managers; the entire service department, salesmen, and the cleaning crew.. More

by duckens.elenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Dec 07, 2023 -

Sterling McCall Toyota Fort Bend responded

It's wonderful to hear that Fort Bend Toyota's staff, from sales and finance to service and even the cleaning crew, have made your experience so positive! Having a friendly and personable environment can truly enhance the entire experience. Thank you for your business!

December 05, 2023

Excellent and reliable service always. reason why I go there. Steven Robles and cashiers were friendly. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Dec 06, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Great customer service. Check tire & maintenance required lights went on. Arrived at 7 am and we were out by 7:30. Replaced oil & oil filter. Sevice advisor, Oscar Chamagua More

by John R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagua
Dec 06, 2023 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you had a great experience and that Oscar provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

I am very happy with service and I got out in less than an hour Service very friendly and good gentleman More

by Ykhaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani, Chris Anderson
Dec 07, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had a friendly and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

They track the scheduled and unscheduled maintenance on my truck and make it easy to get the truck serviced as needed. More

by kboilfieldconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Kline
Dec 06, 2023 -

Sterling McCall Toyota Fort Bend responded

That's incredibly convenient! Having Fort Bend Toyota track both scheduled and unscheduled maintenance for your truck can take a lot of stress off your shoulders. Thank you for your business!

December 02, 2023

The service is Execllent at this place since 4 years i’m coming there every single day is always a pleasure for me and my wife deal I D with those guys Specialy Yves Q. More

by ndongagf09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yves Q., Chris Anderson
Dec 05, 2023 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you had a great experience and that Yves provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

I was pleasantly surprised, I had a great experience, very knowledgeable salesman. If I buy another Toyota it will definitely be with Sterling McCall Toyota Fort Bend. More

by Lrrh03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Abdul Ghafoon
Dec 02, 2023 -

Sterling McCall Toyota Fort Bend responded

That's fantastic to hear! Having a knowledgeable salesman and great experience can make all the difference when making a significant purchase like buying a car. Congratulations on your new vehicle!

November 30, 2023

First I asked the sensor for back up camera , the guy took me the workshop showing me issue , he tray to tell ( several time ) was someone try to break / hit the sensor , but did not have any evidence th More

by Choumike .md01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asian guy , Chris Anderson
Nov 30, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to my attention. I apologize for the misunderstanding you experienced during your service visit experience. I would like an opportunity to fix this and to earn your business, please contact me at erivera@Sterlingmccalltoyotafortbend.com. I look forward to speaking with you. Eduardo Rivera, Service Director

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