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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,263 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,263 reviews

September 02, 2023

The service center was very nice and helpful with my automotive needs.They where clear on what services I needed More

by Mickee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
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Sep 06, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for being our customer, we appreciate your kind words!

September 02, 2023

First I’m not Maria del Pilar. The Tec didn’t do the effort to correct the Wrong name. I’m Maria D Hernandez More

by Germancach5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Anderson
Report | Print
Sep 07, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

September 02, 2023

Kind and efficient- no surprise “problems”- maintenance done as promised. No unexpected charges. Recommend this dealer. More

by lynne m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Sep 06, 2023 -

Sterling McCall Toyota Fort Bend responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 01, 2023

Plenty of places to sit while waiting, clean restrooms, vending machines, and coffee and water stations. Checkout was quick and painless. More

by sallagomez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez highly rated
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Sep 06, 2023 -

Sterling McCall Toyota Fort Bend responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 01, 2023

Great Dealership. Excellent sales and Service department. Tuan was my service rep. Very knowledgeable and friendly. 30.000 service oil change and tire rotation. Com More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan
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Sep 06, 2023 -

Sterling McCall Toyota Fort Bend responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 30, 2023

Very professional, they give me a discount, I feel very appreciated. Looking forward to come again. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Sep 04, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 30, 2023

I was quoted 2 hours to do 10,000 mile check up and it was done in 1 hour and 53 minutes. Great service. More

by emahoney621
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Sep 06, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

August 29, 2023

Was kept well informed and estimated wait time was accurate. The Service representative did a good job. I am overall pleased with the service. More

by Brunettetim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Sep 06, 2023 -

Sterling McCall Toyota Fort Bend responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 29, 2023

Great service clean facility with complimentary drinks snacks .i find most service advisors and sales agents all staff in general friendly a d nice with great professionalism More

by neil.cabunag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
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August 28, 2023

Trieu was very helpful when my car battery was on its last legs. He told me to get the alternator going so the auto access seat would work. My 97 year old mom and I had just finished breakfast at Dennys. More

by shen.liang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald and Toy in Dales and Trieu in Service
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Sep 10, 2023 -

Sterling McCall Toyota Fort Bend responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Trieu went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

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