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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,302 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,302 reviews

April 29, 2025

This was a great experience. I will definitely buy my next vehicle here. This was the best buying experience ever. More

by Russelldubois
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kim
May 01, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Toyota Fort Bend!

April 28, 2025

Purchased a car from this dealership. Purchase was entirely online and was the best experience possible. All of the staff were very professional and helpful. Richard Blanco & Brian S More

by TC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Blanco, Brian Serrano, Ryan O'Neal, Jerry Dismuke, Alex Luengas, Bibin Thomas
Apr 29, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

Service was done on timely manner. Service advisor was helpful and knowledgeable. Personally I recommend this dealership More

by ajemaneh78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reyes
Apr 30, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2025

I dropped my car at 945 am for an appointment for service, I asked the representative if he could also check on a part that was supposed to have been ordered as part of the new car warranty back in N More

by d2327rod4016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Sifuent, Reynaldo Labrador
Apr 29, 2025 -

Sterling McCall Toyota Fort Bend responded

We're sorry to hear about your experience, and we appreciate your feedback. We'd love the opportunity to make this right. Please email me at kjeon@fortbendtoyota.com so I can assist you personally. Thank you. Thank you Kevin Jeon Service Manager (281)633-3422

Apr 30, 2025 -

d2327rod4016 responded

Thank you for reaching out Kevin, I have since returned to have my truck checked for the leak and your team has corrected the issue, they found that when the oil was being placed into the filler tube it was spilled outside the filler and not cleaned up. I spoke to Andrew upon my arrival and he was very sincere with the situation and he helped to ensure the leak and the other repairs were completed quickly, Which is appreciated! I know you and your team take great pride in what you do working with a great company like Toyota and providing exceptional service.

April 27, 2025

I choose Fortbend toyota richmond tx, because of there customer service. I give to Andrew Sifuentes More

by Bridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Sifuentes
Apr 29, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 27, 2025

I choose Fortbend toyota richmond tx, because of there customer service. I give to Andrew Sifuentes More

by Bridget
Recommend Dealer
Yes
Employees Worked With
Andrew, Sifuentes
Apr 29, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2025

The guy who took care of my car did an excellent job, nice attitude and responsible. More

by Davidlee558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Apr 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 25, 2025

Good communication on ipad siri to talk Steve help us pleasure and to help infor. And review show good picture what need part so I am awareness. More

by Danamallory68
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Apr 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with Steve! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Amazing experience, the service guy was awesome and the place have a kitchen for all customers with free stuff More

by Palvar1palvar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrián , Bibin Thomas
Apr 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Great service, a good selection, friendly staff, good prices, easy to work with, I would recommend them. More

by Jimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fraz Zarwar
Apr 27, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Jimmy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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