Back

Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,334 Reviews

20465 Southwest Freeway

Richmond, TX

77469

Directions

By Type

Showing 1,334 reviews

May 17, 2025

We worked together, came to a fair deal. I look forward to the results of their exceptional service! More

by Micah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalil, Shariff, Zachary, Anthony, Joe, Brandon, Service Manager, Parts Manager, Technician(s), and everyone at Sterling McCall Toyota Fort Bend who helped me
May 20, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello Micah, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2025

The dealership is very clean. The workers are friendly and courteous. Pleasant people makes for a good experience. More

by Ramona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
May 19, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello Ramona, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 16, 2025

Very friendly and knowledgeable service advisor . it was a fair price and a quick turn around More

by J77532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo
May 18, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

Tariq is very professional and provides a good customer service. I will be visiting from now on. More

by Muhammad Usman Haider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
May 19, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Muhammad, thank you for your kind review; we are happy to pass along your comments to Tariq here at Sterling McCall Toyota Fort Bend! Thank you again for leaving us this response!

May 14, 2025

Robert white is the Guy . He is next level , you will never a see such a humble Down to earth yet the most graceful and respectful person . He would do anything to get you in More

by Haider Badsha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert white
May 17, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello Haider, thank you for your kind review; we are happy to pass along your comments to Robert here at Sterling McCall Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

First time buying a used car from the dealer. Going to Different Toyota Dealerships where they show a specific car in stock that I was interested in and told that they have it in stock But seco More

by P.Espadin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik
May 17, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2025

The service dept with my service advisor Anthony was nice and kind person. Who explain me how to reset the CarPlay which I was experiencing. Plus he took care of a very small leak in my rear tire. But when I More

by qulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
May 16, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Qulli, I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. General Manager solszewski@advantagecars.com

May 12, 2025

Convenient location and relatively quick service. The waiting area is clean and comfortable. The representative was friendly and very helpful. More

by kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
May 15, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2025

I waited 3 hours for an oil change, tire rotation and cabin air filter. The rep gave me a lot of wrong information. I got the truck back with no wiper fluid in it. and I am not sure if they actually repl More

by Wjazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
May 12, 2025 -

Wjazi responded

I waited 3 hours for an oil change, tire rotation and cabin air filter. The rep gave me a lot of wrong information. I got the truck back with no wiper fluid in it and I am not sure if they actually replaced the filters. Worst yet, the porter handed me the keys and pointed me to go get the truck which was parked outside.

May 11, 2025

Nice courteous people. You will like their services and their important advices towards future sevices More

by Eliasammar012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony, Bibin Thomas
May 13, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

...
7
...