
Sterling McCall Toyota Fort Bend
Richmond, TX
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Nothing great, basic services. Very time consuming. Lack of time estimation for regular service, waited for 6 hrs because they couldn’t estimate the time required, that made me wai Very time consuming. Lack of time estimation for regular service, waited for 6 hrs because they couldn’t estimate the time required, that made me wait in service centre from 7am till 1pm. Earlier service experience; they changed the air filter and I end up getting noisy fan in the car. When I complained, they suggested to replace the motor… it was unnecessary additional expense for me. More
Courteous prompt service. Staff is professional. The waiting area is maintained nicely. Complementary drinks are much appreciated. Staff is professional. The waiting area is maintained nicely. Complementary drinks are much appreciated. More
Service preform ok. The problem was at xx out no one informed me that checks were not accepted thus causing me a big problem. I have always pd by xx and for this major The problem was at xx out no one informed me that checks were not accepted thus causing me a big problem. I have always pd by xx and for this major dealership not to accept check is unacceptable. I have purchased 2 cars from them and had a lot of service work done in the past...BUT NO MORE I WILL TAKE MY BUSINESS ELSEWHERE... More
This is a very good dealer ship for any type of service. The employees treatment very nice even with appointment or without. I have a very good experience since the year 2016. The employees treatment very nice even with appointment or without. I have a very good experience since the year 2016. More