Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,331 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

Directions

By Type

Showing 1,331 reviews

September 23, 2023

Overall good experience. Convenient location, easy to schedule, good service advisors, nice facilities, and reasonable prices. More

by chong_hua_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Report | Print
Sep 26, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 22, 2023

The waiting area is extremely comfortable and clean. I waited a little over an hour for my car service. It was done very fast that visit. More

by anitaleelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Sep 26, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for the Five-Star review and for choosing Fort Bend Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 20, 2023

Great service, communication and taking care of everything in a timely manner! Great experience overall. More

by NJ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Report | Print
Sep 22, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

Being able to have an appointment and having the best customer service. I will mot take my car any other place. Thank you Toyota Fort Bend for taking care of my vehicles! More

by Sandygrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Sep 23, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for choosing Fort Bend Toyota! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 16, 2023

Honest,straight forward and down to the point. Informed me when service was almost done and completed. More

by gailwilliams389
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Report | Print
Sep 19, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for the Five-Star review and for choosing Fort Bend Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 15, 2023

Trieu Nguyen (425980) provided great service, patience, and explained all services provided in detailed which helped knowing what you are paying for. I would recommend him to anyone who wants great service More

by RAV4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TRIEU NGUYEN
Report | Print
Sep 24, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Trieu provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 13, 2023

Told me what they would do on a used car that I was buying and when I arrived it did not been buffed out and tires had not been addressed. Had to have them knock additional money off the car in order f More

by jstaton454
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roy Becerra
Report | Print
September 12, 2023

Love Sterling McCall Toyoyta Fort Bend. Very professional and kind, and get the job done right the first time. I have been getting my service done here for the past 10 years. Wouldn’t go an More

by SeN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Sep 12, 2023 -

SeN responded

Love Sterling McCall Toyoyta Fort Bend. Very professional and kind, and get the job done right the first time. I have been getting my service done here for the past 10 years. Wouldn’t go anywhere else.

Sep 14, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 12, 2023

Great service from Collin Lutz, and everyone else. This experience was fast and on time, Thank you. More

by vmjimenez85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Lutz
Report | Print
Sep 17, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled that Collin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 10, 2023

Disappointed reset button wasn't set black smug all over driver door had to go back to dealership More

by Brandijohnson7206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Nguyen
Report | Print
Sep 22, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

1
...
71
72
73
...
134