Sterling McCall Toyota Fort Bend

Service was good but I do feel I paid more than was fair on getting my battery that was covered replaced. The dealership should have absorbed 1/2 of all the charges. on getting my battery that was covered replaced. The dealership should have absorbed 1/2 of all the charges. More

We Ddone our 3rd service for my toyota highlandee and it still showing maintanance required. still showing maintanance required. More

Always great service! They completed the work as expected and got me in and out very quickly. They completed the work as expected and got me in and out very quickly. More

They were very professional and told me exactly what I needed and didn’t try to make me buy anything extra. I will most definitely going back. needed and didn’t try to make me buy anything extra. I will most definitely going back. More

Good customer service, fast and reliable service the gentleman who helped give me the outstanding customer service sorry I suppose to remember his name gentleman who helped give me the outstanding customer service sorry I suppose to remember his name More

I brought car in May for issue with faulty coil. Fortbend Toyota dealership told me replace one coil only to get replaced and I got it done. Within 2 months, same faulty issue popped up again. So, Fortbend Toyota dealership told me replace one coil only to get replaced and I got it done. Within 2 months, same faulty issue popped up again. So, I had to come back again. Service rep told me that dealership should have replaced 4 coils, instead of one only. I was getting charged for labor, which waived after talking the service manager. However, the didn’t check the car properly, as I am finding the persisting issue with the car, now it’s not picking up the speed. Due to lack of due diligence, I lost one working day and now I have to go back again to fix the car. This is extremely frustrating! More

I tried to deal with Sterling McCall Fort Bend Toyota and for some reason they think all negotiations need to be via your phone text and something called acceleride. The accelelride links never worked and it for some reason they think all negotiations need to be via your phone text and something called acceleride. The accelelride links never worked and it link me to an account that was supposedly mine that did not exist. Acceleride is some technological feature a millennial or X,Y z developed to solve a non existent problem. I finally got a buyers sheets and wanted to eliminate some of the ridiculous dealer add-ons but they quit talking to me and finally a couple of days later they told me they cannot take off their dealer adds but that they passed on my thoughts to their management. no negotiation and no telling me why or what is going on. More

It was a great experience and easy to the point. Everyone was helpful and professional. Highly recommend Everyone was helpful and professional. Highly recommend More

Oscar was very considerate and accommodating. My service was handled very quickly and properly, and they washed the car when they were finished. My service was handled very quickly and properly, and they washed the car when they were finished. More