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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,334 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,334 reviews

May 10, 2025

All these stars are for Anthony Coca. He is the best service advisor that I have ever encountered. He went above and beyond getting my warranty claim approved and my car serviced. I was a More

by us1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coca
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May 12, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 10, 2025

Nice customer service. . even i was late in time they complete the task and save my time.👍 More

by Jijijosef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliosal
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May 13, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2025

Regular service cost is okay. Too expensive for any kind of repairs. Some referal works recommended are no necessary. More

by Ketan Thakkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian
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May 10, 2025 -

Sterling McCall Toyota Fort Bend responded

We're sorry to hear about your experience, and we appreciate your feedback. We'd love the opportunity to make this right. Please email me at kjeon@fortbendtoyota.com so I can assist you personally. Thank you. Kevin Jeon Service Manager

May 09, 2025

They have complimentary wash but never once told me about it, i asked and then they said only if you ask More

by Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Various person
Report | Print
May 14, 2025 -

Sterling McCall Toyota Fort Bend responded

We're sorry to hear about your experience, and we appreciate your feedback. We'd love the opportunity to make this right. Please email me at kjeon@fortbendtoyota.com so I can assist you personally. Thank you. Kevin Jeon Service Manager

May 08, 2025

You are just the best please keep it up. I am totally satisfied with the treatment I received from your organization. More

by felixbuchiayogu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fraz Sarwar
Report | Print
May 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

Excellent as always, honest and reliable service that is needed for your vehicle. I’ve been a customer for 20yrs and all I can say is outstanding .thank you Tuan and Chase! More

by rocco923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Du and Chase
Report | Print
May 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

This dealer is always so efficient and quick. I have never had a bad experience getting my car serviced or dents and scratches fixed. More

by Ariana lacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin jeon
Report | Print
May 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Ariana, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

Toyota Fort Bend is my go-to dealership. Time after time they have accommodated me, showed reliability and excellent customer service. More

by Aby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jeon
Report | Print
May 09, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 08, 2025

Fully satisfied with what they have done for me. Always they tried their best and got their job done very well. More

by shinkchoi79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2025

The service department guys are accommodating and they offer good service. And you can choose what service maintenance to your car. More

by panoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
Report | Print
May 09, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Panoy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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