
Sterling McCall Toyota Fort Bend
Richmond, TX
Filter Reviews by Keyword
By Type
Showing 1,330 reviews
Cant trust them After picking a car it was to late to drive the 70 miles before closing. But after the salesman said he would pull the keys and we could pick it up at After picking a car it was to late to drive the 70 miles before closing. But after the salesman said he would pull the keys and we could pick it up at 9 am the next day.we made arrangements to take days off got the cash to pay the 17k in full we get a text saying they sold the car . i wont never trust them again they just dont tell the truth. Don martin of kingwood tx More
Very nice & honest place I absolutely hate buying a new vehicle, not because I hate new cars but because I hate the mind games the dealerships play. I said, "Forget it. I do I absolutely hate buying a new vehicle, not because I hate new cars but because I hate the mind games the dealerships play. I said, "Forget it. I don't want a new car. I don't deserve being lied to and talked down to." And then I went to Fort Bend Toyota. What a pleasant surprise!! Garrett, our salesman, went above and beyond to get us into the car we wanted. No high pressure sales. No lies. Nothing but respect. The respectful attitude of the GM and Sales Manager were like nothing I've ever experienced. Go see Garrett at Ft Bend Toyota. I promise you won't be disappointed! More
Sales person My salesperson didn't honner what was agreed on but the finance manager Ryan corrected the situation and made everything as the agreement i signed. My salesperson didn't honner what was agreed on but the finance manager Ryan corrected the situation and made everything as the agreement i signed. More
Attentive Salesperson I came in wanting to test drive a RAV4 Came back next day to purchase a 2018 RAV4. My Salesperson was friendly, informative, and extremely attentive. I came in wanting to test drive a RAV4 Came back next day to purchase a 2018 RAV4. My Salesperson was friendly, informative, and extremely attentive. More
Worst Place to buy a vehicle I will not coming back to this dealership anymore and not recommend any one to go to Fort Bend Toyota . This is a worst place to buy a vehicle. On 12/ I will not coming back to this dealership anymore and not recommend any one to go to Fort Bend Toyota . This is a worst place to buy a vehicle. On 12/22/2017 I went to this place to get a car. We had agreed to on a price and then I went to pick my mother up to do the paperwork. Before I walked out the dealership, there were 2 gentlemen laughing at me and made a bet on me that I not coming back. One of them is Alex, the other I don't know his name. 45 minutes later, we were at Fort Bend Toyota dealership again. Alex seem really unhappy and said "I don't want to sale you the car". I think we lost his bet to the other gentleman and he did not sale us the car to waste our time. More
Happy First time I have ever been there for service with an appointment and was in and out in less than 2 hours! Oil change and tire rotation. First time I have ever been there for service with an appointment and was in and out in less than 2 hours! Oil change and tire rotation. More
great people Greg Emmett is great but I can’t say I would recommend the dealership because of past experiences I’ve been told that management has changed and it a Greg Emmett is great but I can’t say I would recommend the dealership because of past experiences I’ve been told that management has changed and it appears that it might be be getting better now. More
Sales person is very cooperative I didn't spend too much time to finalize my purchase. I got all features which I was looking for in my price range plus I got 0 % APR which makes huge I didn't spend too much time to finalize my purchase. I got all features which I was looking for in my price range plus I got 0 % APR which makes huge difference on my monthly payments. More
The wait was not too long this time It was very good this time ...I will continue going with all the great service parts and everything else I would recommend recommend my friends going It was very good this time ...I will continue going with all the great service parts and everything else I would recommend recommend my friends going to take their cars over there if they had Toyota More
Had my battery changed I was a little disappointed to know my 84 month warranty really didn’t mean that...I paid the same price as if I was buying a new one I was a little disappointed to know my 84 month warranty really didn’t mean that...I paid the same price as if I was buying a new one More