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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,246 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,246 reviews

February 25, 2025

The Service Department was able to work on my vehicle upon arrival. I was also made aware of the status on parts and wait time. Check out was quick with no waiting. More

by behavior40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Feb 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

February 24, 2025

very efficient and friendly staff. love the amenities available while waiting. nice and clean dealership and they washed the car off when done! love it! More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
Report | Print
Feb 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2025

I am interested in trading my car. The acquisition manager threatened me posting negative comments to my car for reducing trading in value if I didn’t sell my car to him. More

by hongxiaobbb
Recommend Dealer
No
Employees Worked With
Cannot remember
Report | Print
Feb 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. Please allow me the opportunity to learn more about your experience and correct in any way possible. I am available for a call anytime. You can reach me at 281-633-3311 or Jchun@sterlingmccalltoyotafortbend.com. Thank you in advance. John Chun General Sales Manager

February 22, 2025

Speedy service and knowledgeable staff. Oscar was super nice and thorough in explaining everything my vehicle needed. More

by vero_colo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagua, Bibin Thomas
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Feb 24, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2025

The advisor was kind and the service went smooth. Wish they was your vehicle on the weekend More

by jarojon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Feb 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Until the next time we meet, take care!

February 22, 2025

Efficient and professional staff. Comfortable place to wait while service is being completed. Easy to make servic appointments. More

by jdblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Feb 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 22, 2025

I chose to purchase my 2025 Tacoma from Sterling McCall because of the professionalism, respect, and personal engagement with the internet sales team. I’d recommend any of my family or friend to this dea More

by rcherry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Embebo
Report | Print
Feb 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Mar 21, 2025 -

rcherry responded

Once again, I’m very please with the purchase of my 2025 Tacoma from The Sterling McCall Fort Bend Toyato and Every team members that was involved in making it happen. Best to all of you.

February 21, 2025

Roy was wonderful, attentive and the dealership is always top notch in service and attention. More

by tejas223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Becerra was 5 stars.
Report | Print
Feb 23, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2025

Had good service done today. Completed in a timely manner. Requested service tech was professional, knowledgeable and met my service needs. Have used this dealership for over 15 More

by Cajun Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hao Du
Report | Print
Feb 18, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

5000 mi checkup was quick and on time. Colin in service and the valet were professional. Pleased with the experience More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Feb 18, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello Michael, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

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