
Sterling McCall Toyota Fort Bend
Richmond, TX
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Service The Best Excellent service from Greg Emmitte. I didn't know what to expect but it was so wonderful I will definitely be back and recommend this deale The Best Excellent service from Greg Emmitte. I didn't know what to expect but it was so wonderful I will definitely be back and recommend this dealership to everyone. Thank you so much for having employees like him. More
Bait and Switch *Beware of BAIT AND SWITCH tactic* Make sure to check the final sales contract (Printed version, not the one on the computer) before you leave after p *Beware of BAIT AND SWITCH tactic* Make sure to check the final sales contract (Printed version, not the one on the computer) before you leave after purchasing a vehicle. We negotiated an APR of about 2.5% or 2.6%. They gave an APR of 5.29% which was not the agreed upon APR. I only caught this after about a month through the bank financing bill. When this issue was brought to the dealership's attention, their only offered solution to their mistake was changing the APR back to the agreed upon one, but charging us about 1700 dollars more to the remaining balance of the car! Beware of their shameful and horrible business practice. (A BBB complaint has already been filed) More
good service Had issues with first salesman walked out came back talk to Bevan Thomas purch car work w Ryan O'Neal Finance both professional and knowledgeable Had issues with first salesman walked out came back talk to Bevan Thomas purch car work w Ryan O'Neal Finance both professional and knowledgeable More
Thorough checkup for my car Omar went over the previous maintenance visits to find exactly what my car needed. He did not pressure me but emphasized my safety and the best servi Omar went over the previous maintenance visits to find exactly what my car needed. He did not pressure me but emphasized my safety and the best services to protect my car. I hope I will be able to have Omar advise me on future visits for my car maintenance. More
Quick and easy No heavy sales tactics. Gave an honest and fair opinion of the best vehicle for our family. Listened to what we were looking for and did not try to t No heavy sales tactics. Gave an honest and fair opinion of the best vehicle for our family. Listened to what we were looking for and did not try to talk is into something else. More
15k service Great service. In and out in less than an hour. Service advisor, Trieu Nguyen, did a great job. Friendly and knows just what he's doing Great service. In and out in less than an hour. Service advisor, Trieu Nguyen, did a great job. Friendly and knows just what he's doing More
Best Car Buying Experience Evee I recently purchased a vehicle at Fort Bend Toyota, and it was by far the best car buying experience I've had. Dave Popejoy and Ray Sass in sales pro I recently purchased a vehicle at Fort Bend Toyota, and it was by far the best car buying experience I've had. Dave Popejoy and Ray Sass in sales provided top notch service. The finance guys did an amazing job to get me my deal and were extremely helpful. All parties involved wer professional, ciurtious and very accommodating. I will definitely buy my next Toyota from Fort Bend. High marks all around. Thanks again to all. Best Regards, Sean Poche More
Greg is awesome. He understands and get it done right Great service by Greg listen to ur concern and get it done the right way the first time . Awesome service recommend Greg for service needs Great service by Greg listen to ur concern and get it done the right way the first time . Awesome service recommend Greg for service needs More
GoodinSept2017 I arrived without an appointment at noon. They were very busy, so it took about 10 minutes to get waited on. But the rest of the process went smooth I arrived without an appointment at noon. They were very busy, so it took about 10 minutes to get waited on. But the rest of the process went smoothly, and the worked was completed on time as promised. No surprises. More
Job well done! Customer service it THE number one reason to get my repeat business. I went to FBT about a year ago to have my horn fixed. They were quick and court Customer service it THE number one reason to get my repeat business. I went to FBT about a year ago to have my horn fixed. They were quick and courteous in fixing my horn and to make it better: NO CHARGE! My car needed MULTIPLE things to be done. The service was once again, prompt, professional and at a reasonable price. More