Sterling McCall Toyota Fort Bend

Fast service Needed a car after the flood, lots of inventory to choose from and got it pretty quick. Interest rate isn't that great for a brand new car though. Needed a car after the flood, lots of inventory to choose from and got it pretty quick. Interest rate isn't that great for a brand new car though. More

Invalid charge added to my loan I never asked for Nitrogen Air Service for tires. They added it to my loan. Requested manager to remove it but refused. Don McGill Toyota dealer doesn I never asked for Nitrogen Air Service for tires. They added it to my loan. Requested manager to remove it but refused. Don McGill Toyota dealer doesn't charge their customers for that. More

Well done for the services provided We're pleased on how Ft. Bend Toyota took care of my car for follow up service. I will recommend this dealership to anyone @ any given time. Thank yo We're pleased on how Ft. Bend Toyota took care of my car for follow up service. I will recommend this dealership to anyone @ any given time. Thank you all for a job well done!! Sincerely, Maria Wheeler More

Tundra purchase Dave Popejoy was very helpful and responsive. He helped me get the deal that I felt comfortable and found the exact truck that I wanted. He engaged hi Dave Popejoy was very helpful and responsive. He helped me get the deal that I felt comfortable and found the exact truck that I wanted. He engaged his manager when we needed escalation and the entire process was fair and relatively quick. Dave also took a lot of time to go over the truck features and even the owners manual. Would highly recommend Dave and the dealership. More

Great experience I needed a lot of work done on my Camry as well as general service. The work was done quickly and expertly, and at a very fair price. Shane Steele, in I needed a lot of work done on my Camry as well as general service. The work was done quickly and expertly, and at a very fair price. Shane Steele, in particular, was instrumental in making sure everything was completed to perfection. More

Great Service at Fort Bend Toyota I am a ten-year customer of this dealership and have recommended it to two friends--both out-of-towners--who also bought cars there. Yesterday's visit I am a ten-year customer of this dealership and have recommended it to two friends--both out-of-towners--who also bought cars there. Yesterday's visit was prompted by a synthetic oil change special. The service was prompt, and the staff was capable, honest and courteous as usual. More

Service Dept Very disappointed. Have been calling for a year about my air bag recall and finally they told me I could come in. Made appt was there on time 7:30 am Very disappointed. Have been calling for a year about my air bag recall and finally they told me I could come in. Made appt was there on time 7:30 am dropped my car off then about 30 min later I get a call that they don't have the parts. Can't believe they tell me bring it on then they call and say no. I think your people in the service dept should check goes and see if parts are available before making us come in. More

Total Disappointment I brought my truck into Fort Bend Toyota for recall work 2 weeks ago. During the repair, the Toyota tech took suspension parts off and forgot to put t I brought my truck into Fort Bend Toyota for recall work 2 weeks ago. During the repair, the Toyota tech took suspension parts off and forgot to put them back on the rear suspension which was unrelated to the airbag recall I came in for. The truck was clearly unsafe to drive, pointed at the sky like a rocket, and I had to show them the missing parts they didn't know about. Thankfully the airbag was repaired since I had to take the shakey truck home. Days after I emailed the GM I got a call from a Service Manager trying to talk me into different parts. After having to negotiate, they agreed to fix the suspension (but made me pay out of pocket for parts they damaged) and detail the truck. When I picked up my truck they didn't want to do the detail, only a car wash, and finally brought the truck back covered in dirt and wouldn't touch the interior. I don't believe I have ever written a review but this is the worst experience I've ever had. Definitely would not recommend Fort Bend Toyota. No integrity. No customer service. No care from management. Just disappointment and broken promises. More

Oil change today 15 Sept 2017 I would like to recommend Drew Ng for excellent service and very professional manner he handled my business. I will definitely go back to this dealers I would like to recommend Drew Ng for excellent service and very professional manner he handled my business. I will definitely go back to this dealership because of Mr. Drew Ng. More

New Battery Overall my experience today was ok. I came in at my appt time of 7am, then had to wait till the techs showed up at 8 (I didn't know the techs come at Overall my experience today was ok. I came in at my appt time of 7am, then had to wait till the techs showed up at 8 (I didn't know the techs come at 8 or else I wouldn't have been 1 hr early). Had a misunderstanding with the service rep that was resolved well. My battery was replaced, but they forgot to give me the complimentary car wash. I was at the dealership for about 2 hours. More