
Sterling McCall Toyota Fort Bend
Richmond, TX
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Good Quality Service Toyota of Ft. Bend provide great quality service to vehicle. Generally, repairs are done right the first time. Had an exception and dealer scheduled m Toyota of Ft. Bend provide great quality service to vehicle. Generally, repairs are done right the first time. Had an exception and dealer scheduled my follow up appointment asap. Room for improvement in communication with customers. You will need to be vigilant in managing the process by calling occasionally for updates. Otherwise, your vehicle may be there overnight if you dropped despite dropping off at 7:30am in the morning. This comes with the territory being a high volume service center. More
Excelent customer service. The service is reliable and the assistant service Manager was diligent understanding and meeting my needs. Also they are open to help even if you dont The service is reliable and the assistant service Manager was diligent understanding and meeting my needs. Also they are open to help even if you dont have an appointment. More
10,000 mile service Service rep was excelent. Took very good care of me. I have used Fort Bend Toyota for many years, and I know they are someone I can depend on. Service rep was excelent. Took very good care of me. I have used Fort Bend Toyota for many years, and I know they are someone I can depend on. More
Customer Oriented They didn't try to sell me something I didn't want. They worked to understand what I did want and found it for me for a reasonable price. Very respons They didn't try to sell me something I didn't want. They worked to understand what I did want and found it for me for a reasonable price. Very responsive. More
Timeliness of service An appointment was setup for routine service (oil change, filters, tire rotation and inspection). All work was completed within an hour of the schedu An appointment was setup for routine service (oil change, filters, tire rotation and inspection). All work was completed within an hour of the scheduled appointment time. More
Service on my car Everytime I visit here,they're always pleasant.I love Fortbend Toyota.I would recommend everyone in my family.You make customers feel special.Thanks Everytime I visit here,they're always pleasant.I love Fortbend Toyota.I would recommend everyone in my family.You make customers feel special.Thanks More
EXCELLENT CUSTOMER SERVICE My consultant Johnny was excellent! He interacted with me and addressed any concerns I had, He got my car out I. A timely manner. I will definitely as My consultant Johnny was excellent! He interacted with me and addressed any concerns I had, He got my car out I. A timely manner. I will definitely ask for him next time More
Good service Excellent. Toyota employee Tuan du very friendly. When I asked him catch up pain for my new highlander. He helped me to search for paint that match m Excellent. Toyota employee Tuan du very friendly. When I asked him catch up pain for my new highlander. He helped me to search for paint that match my car and helped me to buy it from parts service. Overall I am very satisfied with his service and will recommend friends. More
Great experience! Garrett West was great, ask for him when you go! Thank you for a great experience and awesome deal, will be back for my next new car. Garrett West was great, ask for him when you go! Thank you for a great experience and awesome deal, will be back for my next new car. More
I like the service Good location, close to my house, excellent personal, very friendly, the place is very clean, they have a coffee, water donut for free and a shop mach Good location, close to my house, excellent personal, very friendly, the place is very clean, they have a coffee, water donut for free and a shop machine, excellent place. More