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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,095 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,095 reviews

June 21, 2025

Took my tundra and was told it could not be fixed charged me anyways and nothing got done. Waste of time and money. More

by joe.ventura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Portillio
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June 20, 2025

Quick and easy buying process salesman was friendly and helpful, financing was helpful and not pushing to use their financing. More

by B911chov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jaramillo, Nahn Le
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June 20, 2025

I am very appreciative of my service advisor Ernest Umana. He did a great job and provided excellent service as I had major repairs made on my Sequoia. More

by Roxanne Weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Umana
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June 20, 2025

Got text every time my vehicle need maintenance and the agent help me with reservation. They are top notch. More

by ptran1805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Chan, Ana Roe and Jessica
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June 18, 2025

Missed reresentation from their employees. Bluntly showing favoritism. Not following through. Reynaldo Garza was very professional. More

by Mona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana, Reyes Garza
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Jun 19, 2025 -

Sterling McCall Toyota responded

Mona,   My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation and would like to learn more. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line.   Regards,   Art Whatley Service Director

June 18, 2025

Good job, so quick. We will back again. We will recommend Sterling McCall Toyota. Thanks for your kindness. More

by innesajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanah
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Jun 19, 2025 -

Sterling McCall Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

June 18, 2025

My car was service fast and efficiently everyone was nice and friendly. No complaints just make sure to have an appointment. More

by PalmaNay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carlos
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Jun 20, 2025 -

Sterling McCall Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota! Thank you again, and have a fantastic day!

June 17, 2025

Quick and satisfactory services. Personnel were very helpful specially from service department and cashier. Thanks. More

by davechandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Edwin.
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Jun 18, 2025 -

Sterling McCall Toyota responded

Hi Davechandra, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota! Thank you again, and have a fantastic day!

June 16, 2025

On arrival a friendly greeting from my Service Advisor, who also personally came to the comfortable waiting lounge to bring me the $0.00 invoice for my multipoint inspection with oil & filter change for sc More

by leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson Rivera
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Jun 17, 2025 -

Sterling McCall Toyota responded

Hi Leo, we are very happy we could provide you with a positive experience! We hope you have a great day!

June 13, 2025

Rey Garza Albert, best customer service, kind, polite, and very helpful. Thank you for customer service. More

by Fasiha.mir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REY GARZA ALBERT
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Jun 13, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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