Sterling McCall Toyota
Houston, TX
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I totally love this place. Always keeps me informed about the status of my vehicle. Today Kevin from the service department was absolutely awesome. I also had the pleasure o Always keeps me informed about the status of my vehicle. Today Kevin from the service department was absolutely awesome. I also had the pleasure of meeting Kathie the VIP concierge. She was very informative on any info I needed. So Kathie and Kevin.. you both made my appointment there less stressful. Thank you both so much.. More
Always top quality repairs and service personnel. They're renovating and rebuilding the dealership completely so things were congested when I visited They're renovating and rebuilding the dealership completely so things were congested when I visited More
Salesman Luis, was outstanding ! Never pressured me or tried to get me to do something I wasn’t comfortable with. The financial guy, Hamza was really laid back and helpful! I had the Never pressured me or tried to get me to do something I wasn’t comfortable with. The financial guy, Hamza was really laid back and helpful! I had the feeling that when I left driving the new truck I purchased that I got the best deal I possibly could’ve gotten and hopefully the dealer made a buck or two off of the deal! I had a number in my mind and they got down to it! Thanks for all of the wonderful folks and helpful people! I’m a picky person, it’s my money so I want what I want! Honestly probably the best thing when it comes to buying a vehicle that I have ever had!! Thanks to all!! More
I arrived to the service department Z no one informed me they relocated. I went to the old location, Mechanics never addressed me I had to get out of the car and say something. I was directed to the new are they relocated. I went to the old location, Mechanics never addressed me I had to get out of the car and say something. I was directed to the new area, I was checked in asked to pull up never addressed by Adi. I was seen by a different person he checked me I told him I had a coupon from their site on my phone. He told me they could not use screenshots I had to have the physical coupon. “I’ll honor it this time but have the coupon next time and walked off!!! I had to ask another rep was I supposed to sit here or go inside? VERY RUDE!!!!!!! More
Our salesman and the service shop attendants are great but there is a lack of professionalism at the cashier. The waiting room is often crowded and the service wait time is too long. but there is a lack of professionalism at the cashier. The waiting room is often crowded and the service wait time is too long. More
I don't think anybody wants to spend three hours at a car dealership. The services performed were done in a timely manner. The service writer was very good and the check in process was painless. I'm grate dealership. The services performed were done in a timely manner. The service writer was very good and the check in process was painless. I'm grateful for the free wifi and the free coffee. It was very good. More

