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Sterling McCall Toyota
Houston, TX
508 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 508 reviews
May 12, 2024
for the first time, we waited 5 hours. it’s because no one told us that our car was done. you used to call the customers telling that it’s finished and that we can go to the cashier to pay it’s because no one told us that our car was done. you used to call the customers telling that it’s finished and that we can go to the cashier to pay. this morning, we waited to be called only to find out that our invoice was sitting on the cashier counter without even telling us. WE ARE SO FRUSTRATED and when we asked the cashier, she just shrugged her shoulder and told us lazily “I don’t know” while biting a food and chewing. so unprofessional and poor customer service. More
by eric.mata0422
Employees Worked With
Rick Howel
Helpful May 08, 2024
John Carlos was exceptional! ! Fast service, didn’t wait long .. was updated throughout process of what needed to be done next maintenance ect.. wasn’t pressed for upsell of servi ! Fast service, didn’t wait long .. was updated throughout process of what needed to be done next maintenance ect.. wasn’t pressed for upsell of service or anything.. More
by Danyo.c.nguyendanyo1441
Employees Worked With
John Carlos service advisor
May 05, 2024
Very Efficient and ready to help. Nice people, clean environments. I love Sterling McCall Toyota specially the branch in Southwest Freeway area. Nice people, clean environments. I love Sterling McCall Toyota specially the branch in Southwest Freeway area. More
by ewilliams515
Employees Worked With
Brian Luviano, Elizabeth Ayala
May 04, 2024
They don’t honour what they commit. Promised me a car wash and so I kept the car for the whole day . Next day the car is Still dirty and upon asking why was it not done they wanted me t Promised me a car wash and so I kept the car for the whole day . Next day the car is Still dirty and upon asking why was it not done they wanted me to wait for another two hours and rudely was told that it is just a favour More
by mkhumusi11
Employees Worked With
Edwin
May 03, 2024
Great dealership in Houston. Very professional people specially sales person, Mr Salim Adil . This is my 4 car Buying from this dealership. Very professional people specially sales person, Mr Salim Adil . This is my 4 car Buying from this dealership. More
by amohi12
Employees Worked With
Salim Adil , Brian Luviano
May 02, 2024
I have bought several cars from Sterling McCall and I always take my cars there for service. I make an appointment and usually out of there in less than 2 hours. Service always done to my satisfaction. always take my cars there for service. I make an appointment and usually out of there in less than 2 hours. Service always done to my satisfaction. More
by firebrick54
Employees Worked With
Brian Luviano
