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Sterling McCall Toyota

Houston, TX

4.2
228 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 228 reviews

September 22, 2023

Nice friendly folks. Keep me informed and up to date on progress of all the repairs. Mr Whatley and Mr Diaz were very conscientious and professional—thank you! One s More

by Marie Niccolai (Mr Mike Pest Control)
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Whitley & Adi Dia👍🏻😁, Brian Luviano
September 21, 2023

I called to get a make and appointment to get my inspection done in order to gets my car tags and I was able to get it scheduled and done within and hour after arriving there , the service was gre More

by dottie64ree
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis G. Hernand
September 21, 2023

Adi is a fantastic service advisor and I always feel safe here. This Toyota location is top tier More

by 1225kia
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi, Brian Luviano
September 21, 2023

Earnest was able to assist me with my TRD lift kit install and was so great throughout the entire process. I don’t know the young man’s name that installed it but as of now it’s riding great and could More

by bikergirl254
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earnest
September 20, 2023

They were right on time and estimate was spot on. Great customer service. We'll definitely go back. More

by Paul
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Casas, Brian Luviano
Sep 22, 2023 -

Sterling McCall Toyota responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 18, 2023

Great service easy fun word recommend will come back for future service 100/100 best More

by josh.varghese14
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus, Brian Luviano, Elizabeth Ayala
Sep 21, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had such a positive experience with great service and that you would recommend it to others. We appreciate your business! We look forward to the opportunity to assist you in the future.

September 17, 2023

Services are nice always. The staffs are very professional. They take their time to listen to you and give outstanding Services. More

by Toyota Care
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi Diaz
Sep 21, 2023 -

Sterling McCall Toyota responded

It's wonderful to hear that you consistently receive nice and professional service and that our staff takes the time to listen to you and provide outstanding service. We appreciate your business and the Five-Star review!

September 16, 2023

They do incredible job. Since I bought my car,I have been going there for maintenance and any other mechanical issues.They are excellent! More

by Justin Mwumvaneza
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ayala
Sep 21, 2023 -

Sterling McCall Toyota responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 16, 2023

Great service as always. I always compare the charges with top houston dealers and found Sterling Mccall to have Minimum $ amount for maintenance services. Awesome job. More

by Saad Rasool
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
September 15, 2023

John my sales person was great. The rest of the team were like ghosts that does not respond to texts or phone calls. I was promise by the manger for a transport reimbursement that n More

by Z
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John
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