
Sterling McCall Toyota
Houston, TX
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Excellent customer service, from the salesman Diego and the Finance department, they attended to all my requests and answered my questions in the best way. the Finance department, they attended to all my requests and answered my questions in the best way. More
Services - where I took my vehicle for most of maintenance work. Usually they are fairly efficient. Maybe the remodeling has exerted some impact on that efficiency. Longer wait. The app to approve maintenance work. Usually they are fairly efficient. Maybe the remodeling has exerted some impact on that efficiency. Longer wait. The app to approve services involves using personal devices. My advisor took care of an issue due to miscommunication in recent visit, with calmness and good attitude, I give them, advisor and the management a thumbs up. More
Excellent sales consultant. He knew the inventory, differences in models and trims, helpful in explaining the options, and the pros and cons. He was very friendly and easy to wo He knew the inventory, differences in models and trims, helpful in explaining the options, and the pros and cons. He was very friendly and easy to work with. More
Poor communication from James Chatman. Make me wait for about 4 hrs in the waiting area just to tell me they didn’t have the parts in stock to change my truck break pads, after requesting Make me wait for about 4 hrs in the waiting area just to tell me they didn’t have the parts in stock to change my truck break pads, after requesting for updates at different times. Didn’t offer an option to make it right, just sorry! More
I went to oil change there. They change oil no problem and they also did inspection They send me the link and suggestion about tire repair but my car is also warning engine requi They change oil no problem and they also did inspection They send me the link and suggestion about tire repair but my car is also warning engine required maintenance and nobody mention about that.Also i send text messages to the person this maintenance require warning related your suggestion?No answer yet. More