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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,207 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,207 reviews

August 19, 2025

Agent was professional and kept me in the loop of the progress on my vehicle More

by irma_ausy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson
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Aug 20, 2025 -

Sterling McCall Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

August 19, 2025

Not a good service at this dealer ship bcz customer service suck n people r also More

by Adnanzakihashmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I d know
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Aug 22, 2025 -

Sterling McCall Toyota responded

Hello Adnanzakihashmi, We're truly sorry to hear that you had a negative experience at our dealership Providing excellent customer service is always our goal here at Sterling McCall Toyota. Can you please give me a call at 713-349-4864? I've checked our records and haven't been able to find your visit information. My name is Brian Luviano General Sales Manager We'd appreciate the opportunity to learn more about your experience and make things right. Thank you! Brian Luviano General Sales Manager

August 17, 2025

Easy booking online, fast check your car in and quick check your car out. Love ti More

by tonynguyen00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Aug 19, 2025 -

Sterling McCall Toyota responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2025

This is one of the best dealerships to go especially for services. I have been taking my car there since 2019 (my mom took it there from 2012 to 2019 before handing me my current car) and Adi has always got More

by william.ramirez1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Report | Print
Aug 18, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2025

Representative was hard to find, was late, did not note all my issues, did not provide follow up, no updates around the long service time, very rude when trying to ask questions about my car. More

by Tim.hall74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
Report | Print
Aug 19, 2025 -

Sterling McCall Toyota responded

Tim.hall74,   My name is Art Whatley and I am the Service Director with Sterling McCall Toyota. I apologize for the lack of communication and would like to learn more about what transpired during your recent visit. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line.       Regards,   Art Whatley Service Director

August 14, 2025

Buena atención pero el servicio súper lento estuve allí más de 2 horas. He recibido este mismo servicio en otro dealer y a penas rebasa una hora todo. More

by slaviansk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norecuerdo
Report | Print
Aug 16, 2025 -

Sterling McCall Toyota responded

Thank you for your feedback! We apologize for the longer wait time and will do everything in our power to improve our service and provide a faster experience for our valued customers in the future. We appreciate your continued patronage.

August 14, 2025

good service and i appreciate that. hope next time will be better when the rebuilding finished. More

by vobathanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sterling mccall
Report | Print
Aug 16, 2025 -

Sterling McCall Toyota responded

Thank you for your positive feedback! We are constantly working to improve our services and we can't wait for you to experience our upgraded facilities after the rebuilding. See you soon!

August 14, 2025

Este cosecionario merece 5 estrellas de oro ,te atienden de una manera especial y además son bien claros y te ayudan 100% More

by yusleiki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muñiz y el financista qué no recuerdo el nombre
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Aug 16, 2025 -

Sterling McCall Toyota responded

Hola Yusleiki, ¡muchas gracias por tus comentarios positivos sobre Sterling McCall Toyota! Si necesitas algo más, no dudes en avisarnos. ¡Estaremos encantados de ayudarte!

August 13, 2025

Ray Qui is a great asset to the dealership Always a good experience when I schedule service with RAY! More

by emil_stimac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Qui
Report | Print
Aug 13, 2025 -

Sterling McCall Toyota responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

Guadalupe was amazing! She helped us every step of the way with our car purchase, including all the extra accessories we wanted. The whole process was smooth, quick, and st More

by duviger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guadalupe
Report | Print
Aug 13, 2025 -

Sterling McCall Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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