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Sterling McCall Toyota

Houston, TX

4.2
1,016 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,016 reviews

April 28, 2025

Went in for my vehicle’s 90K service. Hannah explained everything in detail and was very well versed with the service required. She also was able to get me some savings for the service More

by fatsonomore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Duraso
Apr 30, 2025 -

Sterling McCall Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2025

Javier in service dept is a wonderful, calm guy that treats you with alot of Respect. Kept me informed, had the car serviced quick and sent me on my way with a smile. RESPECT to you Javier More

by uhcougar06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 28, 2025 -

Sterling McCall Toyota responded

Hello, we're happy you found our staff Javier to be so supportive during your experience here at Sterling McCall Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

The waiting area was a mess …food all over the floor no coffee for drinks for the people Waiting. Very disappointed! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name was too long to remember
Apr 28, 2025 -

Sterling McCall Toyota responded

Don, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director

April 24, 2025

Excellent, friendly, courteous staff. Service done in timely manner. I pass up couple of dealerships to come to Sterling Mccall More

by Marly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Orona
Apr 28, 2025 -

Sterling McCall Toyota responded

Hi Marly, thank you so much for your positive comments about Sterling McCall Toyota! Until the next time we meet, take care!

April 23, 2025

I truly appreciate your fast, on-time service. Special thanks to Jessica Orona for her professionalism, helpful attitude, and efficiency. She made the experience smooth and stress-free. Great job! More

by Tomkho11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Orona
Apr 25, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2025

I have purchased two new vehicles from sterling McCall Toyota. My sales rep JJ is a rockstar! He went above and beyond with each purchase. I highly suggest visiting Sterling McCall Toyota for your next ve More

by Brad L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Jamarillo
Apr 25, 2025 -

Sterling McCall Toyota responded

Hello Brad, thank you for your kind review; we are happy to pass along your comments to JJ here at Sterling McCall Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

I came to the dealership service center in the morning of April 22, 2025 without an appointment but they took care promptly for my first new car 5000 miles service. I was very satisfied. Looking forward to v More

by Shivji
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Portillo
Apr 25, 2025 -

Sterling McCall Toyota responded

Hello Shivji, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

Good service, reasonable price, thank you very Much,thank you for your patience and on time response 。 More

by junzhengwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget his name
Apr 25, 2025 -

Sterling McCall Toyota responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

I found it very unprofessional to not honor your own promotions. I scheduled an appointment for an oil change that was 49.99 with a 10 percent off offer for afternoon service. I arrived at 1230 for just More

by cdeane22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
Apr 24, 2025 -

Sterling McCall Toyota responded

cdeane22, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director

April 21, 2025

My vehicle serviced done and move out to parking space 8:30 am . I waiting and check my vehicle every 10 minutes but no one touches and open door untill 9:50 am I walk to cashier and ask them and they tol More

by Kevin Truong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I not remember what his name
Apr 23, 2025 -

Sterling McCall Toyota responded

Kevin Truong, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director