Sterling McCall Toyota

Nilson was knowledgeable and professional. I am very satisfied with the service performed on my vehicle. He made sure the service was done right; all the staff were professional. I am very satisfied with the service performed on my vehicle. He made sure the service was done right; all the staff were professional. More

Nilson was knowledgeable and professional. I am very satisfied with the service performed on my vehicle. He made sure the service was done right; all the staff were professional. I am very satisfied with the service performed on my vehicle. He made sure the service was done right; all the staff were professional. More

Ernest was extremely friendly and helpful with routine maintenance and repairs to the oil pan gasket. maintenance and repairs to the oil pan gasket. More

Adalberto helped me out with my first initial service on my 4Runner. He was very kind and even helped get a part on my car that I needed to purchase in the Parts department. It was raining hard and he moved my 4Runner. He was very kind and even helped get a part on my car that I needed to purchase in the Parts department. It was raining hard and he moved my car under a covered area so my 2 month old and I wouldn’t get wet. They were very fast. More

My service technician was great. Kept me informed all the way. Very professional and helpful. Kept me informed all the way. Very professional and helpful. More

Great service from the salesman Jordan Abuain. Very attentive and professional. Denzel was not my salesman but came and talked to me as well. He made me feel comfortable with the buying process. F Very attentive and professional. Denzel was not my salesman but came and talked to me as well. He made me feel comfortable with the buying process. Finance was friendly but tried to upsell on everything, but that's to be expected. Overall, Jordan made the buying process easy and seamless and Denzel helped me feel comfortable with the whole process More

Can’t say much about this dealership, but wants to recognize all your Service Consultants an outstanding work and great customer relations, especially Hannah Duraso, who attended to me. She is so wel recognize all your Service Consultants an outstanding work and great customer relations, especially Hannah Duraso, who attended to me. She is so well versed of what’s need to be done with my car and had explained the circumstances that can happen if not corrected. She was very apologetic for the time it took for my car to be finished, even though it’s beyond her control. A very busy dealership that only proves an A1 Excellent Honest Service for our car. ⭐️⭐️⭐️⭐️⭐️ More

Hannah Duraso in service was the reason I chose this dealership. Sterling McCall was one of four Houston area Toyota dealerships I called to inquire about the work I needed done and to retrieve estima dealership. Sterling McCall was one of four Houston area Toyota dealerships I called to inquire about the work I needed done and to retrieve estimates. One dealer gave me what I considered a fair estimate on what I needed. Two dealerships never contacted me with their estimates; one I had spoken to by phone, and the other though their internet message service. All three of the other dealerships were closer to my home than Sterling McCall, including the dealer from whom I purchased my truck. Hannah, however, talked me through the estimates over the phone for the work I requested: a new timing belt and a new water pump. When I asked what other work should be done at this time, Hannah suggested new pulleys and cam seals, both of which I agreed to have done. We left that conversation as Hannah went to work up the estimate for that work we had discussed. She returned my call about and hour later with detailed and itemized estimates for each job we had discussed. Hannah was the single most important reason I chose Sterling McCall, Hannah’s interest in getting me the information I needed. Her information proved very reliable also. Her estimate for the work I requested was spot on; the amount I actually paid was only higher because I requested additional transmission service. I appreciate the link provided that allowed me access to the work being done, though it had no updates for the first two days other than Hannah receiving the vehicle. Hannah did however respond to all my inquiries very quickly and provided some information before I asked. Hannah and I had also previously discussed additional work that came up later in the technicians report, for which Hannah had also given estimates to me. I declined this work because. my son and I can perform it ourselves, but I very much appreciate Hannah’s help enabling me to make this decision. Should I ever need service on my Toyota again, I shall call Hannah at Sterling Mc Call first. But really, how likely is that? It is a 2005 Toyota Tundra that is only 19 years old and has travelled only 163,000 miles. Thank You. John D. Laurie Deer Park, Texas More

We were told the premium package didn’t include a home link, so we had to settle for a sports model in a color we’re not crazy about. link, so we had to settle for a sports model in a color we’re not crazy about. More

I had a nice pleasant experience at this dealership with helpful information concerning my car while being serviced. Sterling McCall Toyota took care of my automotive needs. helpful information concerning my car while being serviced. Sterling McCall Toyota took care of my automotive needs. More