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Sterling McCall Toyota

Houston, TX

4.2
1,054 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,054 reviews

May 16, 2025

Very good service. I needed new battery and they didn’t have one, nor any dealer in Houston. So they had me purchase one from Walmart and they installed it for a very More

by RSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Portillo
May 18, 2025 -

Sterling McCall Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 16, 2025

The Sterling McCall dealership has always been well-managed. The workers always look engaged and the energy in the atmosphere is usually good. Jessica is my Service Consultant and she's great. More

by AngieAng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 18, 2025 -

Sterling McCall Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2025

Disorganize service was not that good had oil change . had an appointment. It took two hours not good! More

by jtorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo
May 21, 2025 -

Sterling McCall Toyota responded

Hello jtorres, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director awhatley@mccallgroup.com

May 15, 2025

I had my oils and break pads changed amongst other things yesterday. Hannah Duraso was (the associate who helped me) she was so great in communicating with me about the things my car needed to have done and More

by Ethio88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Duraso
May 18, 2025 -

Sterling McCall Toyota responded

Ethio88, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director awhatley@mccallgroup.com

May 14, 2025

Excellent experience buying my first brand-new Toyota car. Luis and Alejandro were very responsive to my questions, and the process was quick and transparent. More

by Oscar Neira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis, Alejandro
May 16, 2025 -

Sterling McCall Toyota responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 14, 2025

Great service and people. They answer your questions and are fast to get you out More

by roxana77074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silva
May 17, 2025 -

Sterling McCall Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2025

Adi was very courteous and reared me with respect my car was ready when promised. More

by Ggshull1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi Diaz
May 17, 2025 -

Sterling McCall Toyota responded

Hi, we're happy to hear you had such a positive experience with Adi! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

Personal muy amables . Si estás buscando un lugar para que revisen tu carro . Este es el recomendado y mejor hablan español More

by leydiperez2882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José portillo
May 15, 2025 -

Sterling McCall Toyota responded

Hola, nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia en Sterling McCall Toyota. ¡Esperamos verlo pronto!

May 12, 2025

The service personnel was friendly and knowledgeable. I enjoyed tge visit today. Thank you kindly. More

by dilmacamarillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
May 15, 2025 -

Sterling McCall Toyota responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Outstanding customer service! Quick turn around! Toyota rocks 🤘Steerling McCall Toyota Got me in and out! More

by Yenom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro and Paul
May 14, 2025 -

Sterling McCall Toyota responded

Hello Greg, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!