Sterling McCall Toyota

Wonderful experience. The service was efficient and top notch. I appreciate the quick response and turnaround on the vehicle. The service was efficient and top notch. I appreciate the quick response and turnaround on the vehicle. More

I love to have my service car at Sterling macall, all the crew are real pro. I want to thanks Jessica for her appreciative help and make my visit so easy. crew are real pro. I want to thanks Jessica for her appreciative help and make my visit so easy. More

Excellent experience with Steven Thomas and Luis (? ) when we bought our used truck. The process was seamless and they were informative and quick to answer any questions. Would highly recommend. ) when we bought our used truck. The process was seamless and they were informative and quick to answer any questions. Would highly recommend. More

I paid more than what it said online and I didn’t receive all the services that was included. all the services that was included. More

It was easy scheduling my appointment, and checking in. My advisor Mr. Adi Diaz was very attentive to what maintenance was needed, and he new my cars history. This was a very good experience! My advisor Mr. Adi Diaz was very attentive to what maintenance was needed, and he new my cars history. This was a very good experience! More

Today was my first time using the Toyota dealership for an oil change and it was very disappointing. I had an appointment at 9 am but I arrived early (8:36 AM) and I was shocked to see my car was not ready an oil change and it was very disappointing. I had an appointment at 9 am but I arrived early (8:36 AM) and I was shocked to see my car was not ready closer to 4:45 PM. I noticed the receipt said it was ready at 1:30ish but through the app it stated That it was “final touch in progress” and I had to call closer to 5 PM to find out it was almost ready. When I called Ernest tried to justify that it took a while because I asked to check the lower ball joint and that the multi vehicle inspection takes time complete as well, but 7 hours for an oil change? What helped the situation was that Ernest manager looked into it more and noticed that it didn’t need to take that long, I noticed he was not trying to excuse the 7 hours for the oil change. I’m not sure if a car wash is included like at Nissan Dealerships which could “delay” the completion time but even then it took a while. I would give the dealership another try, it could be that the mechanic may have had an off day or the assistant manager and forgot to notify me in time but just wanted to give an honest review about my first time using the oil changes benefit at the dealership. More

I never got my report for my car maintenance report through email. All they did was an oil and filter change. They also did not talk to me about my car and what needs to be done, if this is a new proce through email. All they did was an oil and filter change. They also did not talk to me about my car and what needs to be done, if this is a new process, I don’t like it. Now I have to go to another Toyota, hoping for better service. More

Excellent attention and service to the costumer I'm really satisfied I'm recommending to really satisfied I'm recommending to More

The service provided was of exceptional quality. The technician demonstrated a high level of professionalism and expertise. The work was completed efficiently and effectively. I am highly satisfied The technician demonstrated a high level of professionalism and expertise. The work was completed efficiently and effectively. I am highly satisfied with the level of professionalism exhibited by the technician. More