
Sterling McCall Toyota
Houston, TX
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I have been servicing my Corolla iM here since 2017 and never a problem for their services. Excellent people, services and always on time. never a problem for their services. Excellent people, services and always on time. More
This review is for the service area. I made an appointment for an oil change and was told a recall came up that would be a quick fix. All in all, a total wait time of 2-2.5 hours, which I made an appointment for an oil change and was told a recall came up that would be a quick fix. All in all, a total wait time of 2-2.5 hours, which I thought was excessive. My advisor was helpful and professional. It ended up being three hours before my vehicle was ready, leaving me little time to get to my next appointment. My advisor was apologetic about the wait but this really didn’t make up for it. There were many vehicles being worked on that day. I’m not sure if they all had appointments but a 3 hour wait time on a routine oil change with an appointment slot is just unreasonable. More
Professional, but not everything accurate (never put engine hood lid support rod in your own place, and wipe spilled oil) engine hood lid support rod in your own place, and wipe spilled oil) More
Very quick and efficient service. Nice comfortable waiting area, and friendly staff. Thank you Sterling McCall Toyota for the amazing service. Nice comfortable waiting area, and friendly staff. Thank you Sterling McCall Toyota for the amazing service. More
I got my 2015 RAV4 back in 2020 at a side dealership. Though she was in great condition for her age, she needed work done after the first year so I brought her into the service dept! I wasn’t sure what t Though she was in great condition for her age, she needed work done after the first year so I brought her into the service dept! I wasn’t sure what to expect since I have used a family-friend mechanic in previous years with another car, but my advisor, Adi made the process easy for me and always made sure I understood what I was getting into. Him & his team have been amazing ever since. Knowing I’m getting authentic and/or high quality parts makes caring for my car through them an stress-free process. I’m beyond grateful for Adi and all of his help towards caring for my car. More
Great Service, Rey the Service Tech was very professional and courteous. Did not try to sell me anything. They honored the warranty on my battery and I was on my way quickly. and courteous. Did not try to sell me anything. They honored the warranty on my battery and I was on my way quickly. More