
Sterling McCall Toyota
Houston, TX
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Took 3 hours for just oil change. Left car dirty with stains. Other sterling mcall are charging $30 less for same oil change. The service advisor didn't guided properly and disappeare Left car dirty with stains. Other sterling mcall are charging $30 less for same oil change. The service advisor didn't guided properly and disappeared kept me waiting. Disappointed at the service, never happened this at any Toyota dealership before. More
The advisor was very professional by making it clear all issues about my vehicle condition and gave a hint on what’s priority and not issues about my vehicle condition and gave a hint on what’s priority and not More
I love this dealership. Evertime I bring my car here for services, I always experienced great services except one time ago that a lady cashier treated me very bad. I reall Evertime I bring my car here for services, I always experienced great services except one time ago that a lady cashier treated me very bad. I really appreciate Mr. Adi's service today, I'll like his services again and again. More
I will not use Sterling McCall again not this time but the time before when I was there I believe that I was rooked I've always used them for my service needs but not anymore this was my last time also I' the time before when I was there I believe that I was rooked I've always used them for my service needs but not anymore this was my last time also I've always bought vehicles there the last time I was there I was trying to get the salesperson to open the door in the showroom on a 1794 tundra he just kept looking down and ignoring me so I went to my Calvary and bought a new truck so this is the last time I will go there I have been buying Toyota's from starting the call since 1984 but never again thank you More
I came in for oil change. It listed $59.99 on the website. I came in and the service guy said it is $75 for a complete care package. I said I don't want it and I only want oil It listed $59.99 on the website. I came in and the service guy said it is $75 for a complete care package. I said I don't want it and I only want oil change. I was waiting when I got a message on my phone. It asks me if I want to approve a few unnecessary repair. I declined all of them and a final bill show up with a total of $59.13. It looks good to me so I sign and click accept. I wait for an hour then come to the receptionist and she shows me a charge of $75 with tax. I was so angry at this deceptive pricing. The manager finally admitted to reduce the price after I would not back down and refuse to pay the ridiculous price. I wish I could upload the receipt to prove their deceptive pricing. More
Always 10/10 service! I had auto repairs done here and had such a great experience that now I come back for regular maintenance as well. I was in and out in 15 min for an I had auto repairs done here and had such a great experience that now I come back for regular maintenance as well. I was in and out in 15 min for an oil change and tire rotation! More