
Sterling McCall Toyota
Houston, TX
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Toyota cross I raised the issue water is getting collected inside of the side door they are answering it is supposed to be like that and my issue is not been resolved Basically it’s a manufacturing collected inside of the side door they are answering it is supposed to be like that and my issue is not been resolved Basically it’s a manufacturing defective and they also informed that they got same thing in Rava and other Toyota Bad customer service lack of knowledge about what product they got More
Very friendly staffs and the location is always clean. The customer service is their top priority. Love the compliment coffee too. Thank you. The customer service is their top priority. Love the compliment coffee too. Thank you. More
for the first time, we waited 5 hours. it’s because no one told us that our car was done. you used to call the customers telling that it’s finished and that we can go to the cashier to pay it’s because no one told us that our car was done. you used to call the customers telling that it’s finished and that we can go to the cashier to pay. this morning, we waited to be called only to find out that our invoice was sitting on the cashier counter without even telling us. WE ARE SO FRUSTRATED and when we asked the cashier, she just shrugged her shoulder and told us lazily “I don’t know” while biting a food and chewing. so unprofessional and poor customer service. More
John Carlos was exceptional! ! Fast service, didn’t wait long .. was updated throughout process of what needed to be done next maintenance ect.. wasn’t pressed for upsell of servi ! Fast service, didn’t wait long .. was updated throughout process of what needed to be done next maintenance ect.. wasn’t pressed for upsell of service or anything.. More
Very Efficient and ready to help. Nice people, clean environments. I love Sterling McCall Toyota specially the branch in Southwest Freeway area. Nice people, clean environments. I love Sterling McCall Toyota specially the branch in Southwest Freeway area. More
They don’t honour what they commit. Promised me a car wash and so I kept the car for the whole day . Next day the car is Still dirty and upon asking why was it not done they wanted me t Promised me a car wash and so I kept the car for the whole day . Next day the car is Still dirty and upon asking why was it not done they wanted me to wait for another two hours and rudely was told that it is just a favour More