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Sterling McCall Toyota

Houston, TX

4.2
1,091 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,091 reviews

June 08, 2024

The dealership is the best of any location that I have ever bought a vehicle at and had service at. The employees are always very helpful and will assist you in anyway. More

by Kenneth Malveaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERNEST UMANA
Jun 09, 2024 -

Sterling McCall Toyota responded

Hi Kenneth, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

All my experiences at Sterling McCall have been great due to the amazing customer service of tgeir employees. I have serviced my car here for years and always walk out extremely happy and confident that I am More

by Sheena L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi Diaz
Jun 09, 2024 -

Sterling McCall Toyota responded

Hi Sheena, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

David knows what he is doing and treats you with real respect which is what your industry lacks More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Jun 07, 2024 -

Sterling McCall Toyota responded

Hi Matt, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

Excellent service, they keep you informed on your vehicle progress, in a timely fashion. No pressure. More

by Adan4019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Zelaya, Brian Luviano, Elizabeth Ayala
Jun 05, 2024 -

Sterling McCall Toyota responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2024

Got everything right did a great job. Tendon was very empathetic and caring. Five stars goes to John Carlos thank you again appreciate all the help. More

by cteague77071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Jun 04, 2024 -

Sterling McCall Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2024

Their service is awesome. Brayan the guy who attended to me who actually attends to me is very courteous and respectful. I’ve never been disappointed the way they handled my c More

by Lacapjra65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bong Sauza
May 31, 2024 -

Sterling McCall Toyota responded

We're delighted to learn about your positive experience and the great assistance provided by Bryan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 25, 2024

The sales rep “BK” was amazing! He showed me all the perks of my new car. He was also very patient with me when deciding if I wanted to get the car or not. Overall great experience More

by Jennifer B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BK, Brian Luviano, Elizabeth Ayala
May 29, 2024 -

Sterling McCall Toyota responded

Congratulations on your new vehicle! We're thrilled that BK provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 25, 2024

Along with due service, a car wash was expected which was not done as in other service stations More

by Rhuma27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
May 29, 2024 -

Sterling McCall Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 01, 2024 -

Sterling McCall Toyota responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Art Whatley Service Director Sterling McCall Toyota 713-270-3924 awhatley@mccallgroup.com

May 25, 2024

Jean was great! Thanks for making my morning. Very efficient use of time. Thank you More

by Maillukec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean service technician
May 27, 2024 -

Sterling McCall Toyota responded

We're delighted to learn about your positive experience and the great assistance provided by Jean! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 25, 2024

I brought my car in for the 5k/6month maintenance visit, and this dealership was efficient and friendly. More

by ariana.sah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
May 27, 2024 -

Sterling McCall Toyota responded

We're delighted to learn that your experience was efficient! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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