
Sterling McCall Toyota
Houston, TX
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Some service crew is good and I still remember their name and they will tell you about your car need to do and some instances will happen in a future to your car if you do or don’t and answer your questions and they will tell you about your car need to do and some instances will happen in a future to your car if you do or don’t and answer your questions in honest way which I really like. You guys need more crew like that…I understand it’s business so you guys can make sales but honesty, care for customer car service and satisfaction is more important! It’s just good to know if the customer is super satisfied and very happy to the service that they pay, so that means it’s really worth coming again and again…if they don’t satisfied they will find it somewhere. Sounds like you also as customer in honest way, am I right!? Satisfaction Guaranteed 100% should always given, that way they will refer. Things is just they will say something good, great, awesome and WONDERFUL about the service to Sterling McCall or they will say something bad or the opposite about the experience about the service. More
Sterling Mc Call Toyota is a cut above the rest! I came to get my Toyota serviced and Hannah was the best professional with stellar customer service. I will never take my Toyota elsewhere! When it’s I came to get my Toyota serviced and Hannah was the best professional with stellar customer service. I will never take my Toyota elsewhere! When it’s time to pass this car down to my daughter and get a new car for myself, I will be sure to be coming back here. Thanks so much Hannah for all your help and recommendations! More
Prompt scheduled service, comfortable customer lounge, clean bathrooms, knowledgeable service advisors, pricing for service is good considering the no-worry confidence you have with certified technicians clean bathrooms, knowledgeable service advisors, pricing for service is good considering the no-worry confidence you have with certified technicians More
Great service! Wonderful experience! Very professional, friendly, knowledgeable and helpful. Everything was handled in a timely manner. Will gladly recommend to fri Wonderful experience! Very professional, friendly, knowledgeable and helpful. Everything was handled in a timely manner. Will gladly recommend to friends and family. More
Brought truck in for metal in oil, I literally confirmed myself that metal was in the oil. Dabbed the dipstick onto the washer bottle and put a magnet close and watched it pull metal from the oil. They said myself that metal was in the oil. Dabbed the dipstick onto the washer bottle and put a magnet close and watched it pull metal from the oil. They said no metal. After 20 miles with fresh oil there is metal in it. The knocking that was faint is already getting louder. Top notch mechanics there. Yeah right -5 stars More
I've always gotten my Toyota repaired at this dealership because of the good service. The advisors I’ve dealt with are very knowledgeable. The multi-point inspection helps to keep you aware of any potentia because of the good service. The advisors I’ve dealt with are very knowledgeable. The multi-point inspection helps to keep you aware of any potential issues and you can choose to authorize or defer in an email the advisor sends you. More
Dealership is nice. Garni at Sales is really nice and friendly. This is my 2nd car buying from him. Finance department is horrible. I financed for 72 month but they w Garni at Sales is really nice and friendly. This is my 2nd car buying from him. Finance department is horrible. I financed for 72 month but they wrote in documents 75 months. They rush you to sign and you assume it's financed as already discussed. Better to sit and check every word in contract. They sell you extended warranty that can be canceled anytime. I came back within 2 weeks so now he says that it can be canceled after first payment so they can earn interest on financed amount before they will cancel it. I asked for complete set of signed documents but they didn't send any information about my extended warranty and GAP insurance. Buying here is ok just spend some time to check all of your documents before signing anything and take a complete set with you before leaving. I will be careful if will buy here.another car. More