Sterling McCall Toyota

I always go to this dealer because I like it pretty much good service and good people good service and good people More

They took 3 hours for a service that shouldn’t take more than an hour. Poor customer service than an hour. Poor customer service More

Told them to look at my cruise control. They charged me $200 without fixing it. That’s a serious ripoff!! Been going to this dealership for years & they’re remodeling right now. Guess they They charged me $200 without fixing it. That’s a serious ripoff!! Been going to this dealership for years & they’re remodeling right now. Guess they want ppl like me to help pay for it, what a total disappointment! More

I brought my car in for 20K mi service (oil change and tire rotation) and an emissions test required by my county. I cannot renew my registration without an emissions test. I was told it would be an hour tire rotation) and an emissions test required by my county. I cannot renew my registration without an emissions test. I was told it would be an hour to an hour and a half for all of it to be done. After 2.5 hours, I thought I heard my name being called. I went up to the service rep and he said no he was calling someone else. I asked if he could check on the status of my car since it had been much longer than I was told. He looked it up on a computer and said I think it’s done, let me find your service tech. We went out to find him, but he was no where to be found. So he referred me to another tech. He asked me to wait while he finished up something on the computer. He then looked up my vehicle and said it looks like it’s done but I don’t know where your paperwork is. Still no sign of my tech. So the second tech walked me to the register to see if they had my paperwork. They did. I never received a call or text to alert me that my car was ready! I paid for the emissions test (service is covered) and then had to wait for my car to be pulled around. (This was a long process because this dealership is currently under construction and the service department is operating under a tent. It’s a complete mess) So the next day, I go online to renew my registration and there is no record of my emissions test. The county will not let me renew my car’s registration! I called the dealership to ask for the hard copy of the test and they said it should be in my car. I did not receive one. They did not do the inspection!!!! He told me I have to come back so they will do the inspection. I have to take more time from another day to have them do the job they were supposed to do and that I paid for!!!! Ridiculous! And this is not the first time I’ve received terrible service. I will not be back to this dealership for service. They are incompetent! More

I buy my Toyota cars in this dealership more than 20 years, very thankful for their service. This time Mr. R. Garza was taking care about my and my daughter Camry. My thanks to him for excellent servic years, very thankful for their service. This time Mr. R. Garza was taking care about my and my daughter Camry. My thanks to him for excellent service. More

Although they finish my Truck in a timely manner. They also left my vehicle unlock. Anything could've happen. They need to be more mindful of customers stuff. They also left my vehicle unlock. Anything could've happen. They need to be more mindful of customers stuff. More

My GPS system was not working. The I phone people couldn’t help. The local garage couldn’t help. Sterling McCall had me on my way in less than two hours with a realistic price . J The I phone people couldn’t help. The local garage couldn’t help. Sterling McCall had me on my way in less than two hours with a realistic price . Job well done! More

Even with the construction still in progress, the time wasn’t hindered. The waiting room was ok and quiet. wasn’t hindered. The waiting room was ok and quiet. More

Thanks for your wonderful job its been very helpful and very informative servicing my car by your experienced man MR JAVIER very informative servicing my car by your experienced man MR JAVIER More

Went in for my vehicle’s 90K service. Hannah explained everything in detail and was very well versed with the service required. She also was able to get me some savings for the service Hannah explained everything in detail and was very well versed with the service required. She also was able to get me some savings for the service which is very rare these days. I like working with Hannah as she understands her customers time and circumstances. More