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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,096 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

February 27, 2024

I know the dealership from dealing with Salim Adil. He represents Sterling McCall Toyota in a outstanding way. His professionalism and demonstrated care for client satisfaction is excelent. I bought 2 More

by patmguzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Salim Adil and John Mendez
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Mar 02, 2024 -

Sterling McCall Toyota responded

Thank you for taking the time to share your positive experience with Salim at Sterling McCall Toyota. We're delighted to hear that Salim's professionalism and commitment to client satisfaction played a significant role in your decision to purchase two cars from the dealership. We appreciate your business and value your feedback!

February 26, 2024

I always receive professional and thoughtful care when having my vehicle serviced at Sterling McCall Toyota. More

by Vanessa.scott45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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Feb 27, 2024 -

Sterling McCall Toyota responded

Thank you for the kind words Vanessa! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 24, 2024

Great service! In and out. I highly recommended this place. Please CK out the express lube. More

by Jthai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Brian Luviano, Elizabeth Ayala
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Feb 27, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 23, 2024

Staff who handled my visit was excellent; he explained everything and answered all my questions. Very professional. More

by gayle.rasuena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Feb 25, 2024 -

Sterling McCall Toyota responded

We're pleased to hear that the staff who handled your visit was excellent, explaining everything and addressing all your questions. Professionalism is a top priority, and we're glad you had a positive experience. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 22, 2024

Excellent service! Explained repairs needed to vehicle and video of affected parts. Was kept updated on service! Very, very pleased with service and service departm More

by falcon 73
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nilson, Brian Luviano
Report | Print
Feb 25, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 22, 2024

Service is always excellent. Service advisors are courteous and informative. This is the only Toyota dealership that never disappoints me. More

by tiffscrew6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 25, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 18, 2024

Quick and easy. Would recommend dealership. Always there to answer questions you may have. Definitely recommend More

by Sassyromano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde , Brian Luviano, Elizabeth Ayala
Report | Print
Feb 23, 2024 -

Sterling McCall Toyota responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Did not fulfill obligation of 2 years of toyotacare with 5 maintenance checks. Only willing to do 3. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Apr 04, 2024 -

Sterling McCall Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 23, 2024 -

Sterling McCall Toyota responded

I apologize that your recent experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at awhatley@mccallgroup.com Art Whatley Service Director

February 16, 2024

Very good services thanks and keep doing with the good services and keep thr good specials More

by leo.villafrancatoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Feb 23, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 15, 2024

Pedro took great care of me and my vehicle. There was an issue with the door, but he and his team handled it professionally and with care. Problems can always arise, and he dealt with it grace. More

by thegardener
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Feb 17, 2024 -

Sterling McCall Toyota responded

We're glad to hear that Pedro took great care of you and your vehicle, even handling an issue with professionalism and care. Dealing with challenges gracefully is an important aspect of our commitment to customer satisfaction. Thank you for your understanding and positive feedback. We appreciate your business, and we look forward to serving you again in the future!

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