Sterling McCall Toyota

The service is very slow, you have to wait a long time at the dealer the dealer More

I had a great experience working with Mr Scott and the dealership on my visit to see the vehicle at the dealership dealership on my visit to see the vehicle at the dealership More

They were very helpful and nice. They had a lot of free drinks provided and some snacks They had a lot of free drinks provided and some snacks More

Overall I like Sterling McCall Toyota, but one thing is the Service agent James does not have any customer service skills. First of all, he never came to give me any updates on my car. I had to go to the d the Service agent James does not have any customer service skills. First of all, he never came to give me any updates on my car. I had to go to the desk on two or three occasions. In short I finally saw him submit paper work to the lady at the desk and when I inquired she told me that she had my paperwork and I paid for my service. This guy practically walked right pass me without a word. More

Worst service department. Take your keys and can’t get ahold of service advisor for 3 hrs. Appointment for oil change and no response to calls, text or verbal communication. I Take your keys and can’t get ahold of service advisor for 3 hrs. Appointment for oil change and no response to calls, text or verbal communication. I will be the last visit. More

Excellent service and very knowledgeable Padro villocello did wonderful service 👍 I will recommend to my friends thanks villocello did wonderful service 👍 I will recommend to my friends thanks More

Was able to drop off my car and get it back within 24 hours. There was an error on my ticket-the cost was higher than quoted. However, I was able to get this resolved. hours. There was an error on my ticket-the cost was higher than quoted. However, I was able to get this resolved. More

Great service. Love my advisor, Jose Portillo. Would definitely recommend getting your vehicle serviced here. Love my advisor, Jose Portillo. Would definitely recommend getting your vehicle serviced here. More

Under construction at the moment but the building overall is and was nice. The wait was too long for an oil change. I got there early and still had to wait 2 hours and 20 mins. The cashier was rude wasn't cu is and was nice. The wait was too long for an oil change. I got there early and still had to wait 2 hours and 20 mins. The cashier was rude wasn't customer service oriented and hardly ever looked up. But for the most part the waiting area is very comfortable and helps with the long wait. Nothing was really explained after the inspection like it use to be. I didn't even get the sheet that shows all the issues nor an email about declined services I don't if this Is a new direction but it didn't seem too customer service oriented more like burn out to me with a lot of the employees-service workers and cashiers and parts guys the sales guys look pretty happy More

I always like to go to this dealership because they are so efficient, very convenient and so professional in dealing with their customers. Love Sterling McCall Toyota. so efficient, very convenient and so professional in dealing with their customers. Love Sterling McCall Toyota. More