Back

Sterling McCall Toyota

Houston, TX

4.2
1,091 Reviews

9400 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,091 reviews

December 07, 2023

easy sale, delivered to my house too. salesman was very nice. Unfortunately, service department hung up on me and when they gave us the license plates they were very rude to my daughter More

by kevin.kujawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gus Bauer
Dec 08, 2023 -

Sterling McCall Toyota responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

cashier service rude wait too long for oils change not greeting at all not really satisfied when i call on the phone it say 10 thousand mile but a windshield ticket say come back in next 5000 thousand mil More

by evon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
cashiers , Brian Luviano
Dec 05, 2023 -

Sterling McCall Toyota responded

Thank you for bringing this to my attention. I apologize for the long wait time to have your vehicle serviced with us and the interaction you experienced during your service visit. I would like an opportunity to fix this and to earn your business, please contact me at 713-270-3924. I look forward to speaking with you. Arthur Whatley, Service Director

December 05, 2023

Went there for an oil change. It is just great. And fast. The representatives are super nice and friendly. Will definitely visit again! More

by tfu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Dec 07, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

Awesome dealership. Won't buy anywhere else. Carlos Flores is an awesome service technician. So helpful. More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Flores
Dec 06, 2023 -

Sterling McCall Toyota responded

It's fantastic to hear that you had a great experience and that Carlos provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

I’ve always had a great experience at Sterling McCall. The service is quick and exceptional! I’ve been leasing cars from them for decades and will continue to get my vehicle from them. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Dec 02, 2023 -

Sterling McCall Toyota responded

It's wonderful to hear about your consistently great experiences at Sterling McCall Toyota! Quick and exceptional service over the years speaks volumes about our commitment to customer satisfaction. Loyalty, especially over decades, showcases the trust and quality of service you've received. Thank you for your business!

December 01, 2023

The service guy was very thorough and helpful with the explanation of the work required for my car. He even checked my service record to make sure I received the correct work that was needed at this visit More

by cherylafaulkner01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Brian Luviano
Dec 02, 2023 -

Sterling McCall Toyota responded

It's great to hear about your positive experience with the service guy! Thoroughness and attention to detail in explaining the required work for your car, along with checking your service records for accuracy, reflect a high level of professionalism and dedication to customer service. Thank you for your business!

December 01, 2023

Great seller (Mr. Son Vu) & great customer services. I highly recommended for family & friends. Thank you! More

by nhatmai32
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Son D Vu
Dec 06, 2023 -

Sterling McCall Toyota responded

Congratulations on your new vehicle! We are thrilled that Son provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 30, 2023

I had a great experience working with Mr. S. Adil at Sterling McCall Toyota, Houston when buying a truck on Thanksgiving week. Clear explanation on selection of available car models, options, More

by Nikolay B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salim Adil, Brian Luviano, Elizabeth Ayala
Dec 01, 2023 -

Sterling McCall Toyota responded

Thank you for choosing Sterling McCall Toyota! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

November 30, 2023

My service advisor Adi is honest, provides excellent customer service and I trust him with my car hands down. A+++++++ More

by annacemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez , Brian Luviano, Elizabeth Ayala
Dec 01, 2023 -

Sterling McCall Toyota responded

It's fantastic to hear that you had a great experience and that Adi provided honest assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Absolutely love the Sterling McCall dealership. I've pretty much been with them since the early 2000's!! More

by Today
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Solorio
Dec 01, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. Thank you for your loyalty. We look forward to assisting you in the future.

...
79
...