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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,091 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,091 reviews

November 29, 2023

The service technician did not communicate. I called multiple times and left a voice mail but they never called me back to answer my questions. I had to call the main line and get a manager. More

by Aly231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon service technician
Report | Print
November 28, 2023

The team knows its job and is helpful, quick solution and to inform thank you More

by sivacioglumert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Brian Luviano, Elizabeth Ayala
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Nov 30, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Service technician is awesome and easy to work with. Extremely courteous all the time. I don’t know if I’d continue if he left. More

by Bolson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Report | Print
Nov 30, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Great service! I was in and out in under an hour. I would highly recommend them More

by Dillonbklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Nov 29, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 25, 2023

Excellent and thorough service. They are also good at communicating before, during, and after service. More

by yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 28, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an excellent and thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

I have a great experienced there today as always. Jose was very helpful and I got out there so quick. The place is always clean and the complimentary coffee tastes really good! Thank you! More

by voltaire_emata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Nov 29, 2023 -

Sterling McCall Toyota responded

It sounds like you had another consistently great experience at Sterling McCall Toyota! Jose's helpfulness and quick service definitely contributed to a positive visit. It's nice to hear that the dealership is always clean and that the complimentary coffee is enjoyable. Thank you for your business!

November 24, 2023

The crew are Professional,fast attendence, good service,give me next follows service and efficient More

by miguelabarahona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Nov 28, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

This dealership is always on point. Everyone works well with each other. They're really outstanding 👏 More

by Ms. Lonnie
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Nov 23, 2023 -

Ms. Lonnie responded

Send

November 22, 2023

Todo perfecto servicio de excelente el vendedor Kevin mostró profesionalmente su servicio rápido y muy efectivo More

by Jorge García
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Nov 28, 2023 -

Sterling McCall Toyota responded

¡Felicitaciones por su nuevo vehículo! Estamos encantados de que Kevin le haya brindado una experiencia de ventas excepcional. ¡Nuestro objetivo final es su satisfacción! Esperamos poder ayudarle en el futuro.

November 21, 2023

2hrs for an oil change. The last 15 minutes I watched my truck pulled up to the finish line but had to wait for agent to stop chatting up a talky senior who wasn't a custome More

by bobc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adi, an agent handling my work
Report | Print
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