Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,077 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,077 reviews

September 05, 2023

Change Brake fluid. Dealer didn’t turn off warning sign from dashboard during previous service More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Howell
Report | Print
Sep 13, 2023 -

Sterling McCall Toyota responded

Thank you for taking the time to leave us a review! We apologize for the oversight during your previous service where the warning light was not turned off. We appreciate your feedback on things we need to improve. We will look forward to the pleasure of your business again!

September 02, 2023

Respectful of my time and very friendly salesman, knowledgeable and willing to work around my time More

by aliciagh2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camilo Ospina
Report | Print
Sep 06, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 02, 2023

Personal attitudes, efficient, and knowledgeable. Referred me to their specialist in the replacement of damaged wind shields. Worked well as a team. Responded well to every issue. More

by carl.c.fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Report | Print
Sep 06, 2023 -

Sterling McCall Toyota responded

Thank you for leaving a review and for choosing Sterling McCall Toyota. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

September 02, 2023

Quick and easy experience definitely will be returning for my maintenance. Gus was very informative. More

by gloria_stephanie09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Charles
Report | Print
Sep 06, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 02, 2023

Both the advisor Adi and the so called service manager suck!! The worst customer service at the worst dealership!! More

by bishwaghimire4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adi
Report | Print
September 01, 2023

Excellent service! !!! Staff is courteous and concerned. Facility is easy to get to and appointments are appreciated. More

by klneuen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Whatley
Report | Print
Sep 06, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

September 01, 2023

This dealer provided excellent services. . They took care of your car well and the service was prompt.. I appreciate it very much. More

by Vienson Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Sep 05, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 31, 2023

Customer dealing was very bad. The guy came to start the appointment looked exhausted though it was 8.00 in the morning. More

by Sir_farrukh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barraga
Report | Print
Oct 03, 2023 -

Sterling McCall Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

August 30, 2023

Brian P is excellent very professional reliable and polite. Always have so lived his reputation. More

by SHEHZAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marketing manager
Report | Print
Sep 04, 2023 -

Sterling McCall Toyota responded

We are thrilled that Brian provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 29, 2023

After I pay the bill I waited more than 30 minutes because the my key was left at cashier office. This is the worst service I have expierence More

by Ricbathan
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I don’t know who’s fault it is
Report | Print
1
...
87
88
89
...
108