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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,075 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,074 reviews

April 19, 2025

Other than the construction, the visit was good. A little cramped but overall a very nice visit. More

by alfredofloresjrme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Emely Ayala
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Apr 21, 2025 -

Sterling McCall Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 19, 2025

Take too long 3 hrs for oilchage and state inspection. When done app not update the current state, no text or call from service people. More

by peterdzvu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Apr 23, 2025 -

Sterling McCall Toyota responded

peterdzvu, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize for this situation. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line Regards, Art Whatley Service Director

April 17, 2025

They take people money way too much , literally screw their customer also the people from table don’t know anything More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier
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Apr 18, 2025 -

Sara responded

I went to toyota center for maintenance check yesterday April 17, the moment i got in manager call Javier said you have to do this and that and its will cost $400 something but after they finish its cost $549 for maintenance fee, break oil, air filter and engine oil. Its never cost me that much with other car, and my car is 2020 and its still brand new. St’ t need to change anything and they don’t replace anything. When i check the check for labor they take $300 something. I still have proof. I will never comeback to toyota.

April 15, 2025

Muy bien servicio y te atiende con mucha amabilidad no me quejo muy profesional José More

by david94garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José portillo
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Apr 17, 2025 -

Sterling McCall Toyota responded

Hola, ¡nos alegra mucho haberle brindado una experiencia tan positiva! No dude en contactarnos si necesita algo. Que tenga un buen día.

April 15, 2025

Service representative Brayan Lehr was very courteous and honest in providing the service I needed for my 2011 Highlander, service time was quick and customer waiting room was very clean with free drinks and More

by frank.cavazos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Lehr
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Apr 17, 2025 -

Sterling McCall Toyota responded

Hi Frank, we're happy to hear you had such a positive experience with Brayan! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

The experience overall was very good. The customer service was outstanding. I was able to find a vehicle that was economical and comfortable. I definitely would recommend this dealership More

by Satisfied Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven and Mo
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Apr 15, 2025 -

Sterling McCall Toyota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2025

Svc advisor goes above and beyond(Oscar Casas). Been dealing with him for over four years, great guy to approach with vehicle questions. Thumbs up!!! More

by jcar2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar casas
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Apr 14, 2025 -

Sterling McCall Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

As always, they provide good car service, excellent customer service and nice waiting area as well. More

by room_room
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Urmana
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Apr 14, 2025 -

Sterling McCall Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 11, 2025

Received excellent attention and got a good deal on my new Toyota Crown. I would definitely recommend this dealer to family and friends. More

by marvcarnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bui (salesman) and finance personnel
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Apr 14, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 11, 2025

I really appreciate This dealership I was treated with just respect, and love I was helped in so many way, I would gladly love to go back in late late future and I would recommend this dealership to so ma More

by brendavillalobos1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel jaramillo
Report | Print
Apr 14, 2025 -

Sterling McCall Toyota responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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