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Steve Hahn Auto Group

Yakima, WA

4.1
618 Reviews

1730 S 1st St

Yakima, WA

98901

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618 Reviews of Steve Hahn Auto Group

May 27, 2022

The dealer ship very nice great helpful staff Was hoping for a wash. All my questions were answered More

by capt.barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zackery Thomas, Taylor Ramey, Trent Poage
May 28, 2022 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars! We are very happy to hear all your questions got answered and you received great customer service!

May 27, 2022

Customer service was top notch. Explained everything in full detail. Very happy with my experience! More

by bebarnes04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Manni Garcia, Brittany Tilton
May 27, 2022 -

Steve Hahn Auto Group responded

Huge thanks for the 5 star review! We are very happy to hear you enjoyed your experience!

May 26, 2022

I contacted the dealer on the 17th, someone replied the next day about they would double check it was still on the lot and available and would get photos for me. I literally have not head anything from the More

by ramathorn178
Recommend Dealer
Yes
Employees Worked With
Yessina and someone else
May 26, 2022 -

Steve Hahn Auto Group responded

Hello, thank you for leaving this feedback. I apologize for the lack of communication you received from our team. We strive to provide as much information as possible in a timely manner. My name is Josh and I am the General Manager here. Please reach out to me on my direct line 509-248-4700 ext 117 so that I can try to resolve this experience. We thank you for your business with us and will work hard to retain it.

May 26, 2022

Always courteous and let you know what it’s gonna cost there’s no surprises More

by htrout43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zackery Thomas, Taylor Ramey, Trent Poage
May 26, 2022 -

Steve Hahn Auto Group responded

Thank you for leaving us this 5 star review! Glad to hear you were well informed during your visit. Thanks for your business!

May 25, 2022

The service selected clearly states the car will be washed and this dealership never does this. Went into the wrong building where service used to be and was treated like I was an idiot for not knowing More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
May 25, 2022 -

Steve Hahn Auto Group responded

Hello, thank you for leaving this feedback. I am sorry to hear that you you did not receive the level of service we strive to provide. My name is Jared and I am the service manager here. I'd love to get in contact with you to try and remedy the situation. Please reach out to me at my direct line 509-834-7421.

May 25, 2022

Everyone was so polite. I was personally escorted to the right department. They went the extra mile for me. It was great! More

by dhibz23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Moore, Zackery Thomas
May 25, 2022 -

Steve Hahn Auto Group responded

We are so glad to hear it! Thank you so much for your business!

May 24, 2022

I was very happy with the 2 people that sold us our Mercedes Sprinter. Chris Holt was very good at what he does, his personality is very relaxing 😌 More

by richadcox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
May 25, 2022 -

Steve Hahn Auto Group responded

Congratulations on your new Mercedes Sprinter! We are glad to hear that you were happy with your buying experience. Thank you for your business!

May 23, 2022

I bought my KIA Sorrento brand new in 2015 and have thoroughly loved how the car drives. I have had excellent service each time I have taken into Steve Hahn's to have it serviced. Very friendly staff More

by pspickel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Poage
May 23, 2022 -

Steve Hahn Auto Group responded

Hello, Thank you for leaving us this review! We appreciate your business and are glad to hear that you've received top service.

May 22, 2022

Very professional and Courteous. Worked with us to make us a great deal! Very happy with out new vehicle More

by Ej257
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
May 23, 2022 -

Steve Hahn Auto Group responded

We love to hear it! So glad that you were able to get that car you wanted for a great deal!

May 21, 2022

Ok the people we friendly and knowledgeable about the cars they are talking about. The nice thing was that was able to get two cars. More

by victhebeaver17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
May 21, 2022 -

victhebeaver17 responded

Thanks for working with us

May 23, 2022 -

Steve Hahn Auto Group responded

Hello, thank you so much for your business! We are glad to hear that you had a positive experience with us. Congratulations on your new Volkswagen!

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