Steve Hahn Auto Group

My experience was great with Kia and Jazmen (sp? ). I was sort of lost at what car to buy when I started looking but she went out of her way to make sure I had all the information to make my decision ). I was sort of lost at what car to buy when I started looking but she went out of her way to make sure I had all the information to make my decision. She even had a coworker let me ride in her car (same as I bought) to get the full experience! Made all the difference! Even Kaylee whom helped me through the financing department was great to work with and kept me updated through out the process. Buying a car can be stressful but they made it all easier! Thanks!!! More

I enjoyed my car buying experience. The only detractor is lack of inventory, but that was not the fault of the dealership. The only detractor is lack of inventory, but that was not the fault of the dealership. More

Solid customer care answered all questions and was helpful with everything that I needed answered helpful with everything that I needed answered More

Jasmyn was awsome to deal with even though I didn't get to purchase a pickup jasmyn was on it and kept me in the loop and made it nice I still have her number in my phone and she will be the frist I call t to purchase a pickup jasmyn was on it and kept me in the loop and made it nice I still have her number in my phone and she will be the frist I call thanks gal. Jim Webberley Pendleton or. More

Ruben was nice, friendly, and polite… but in the end, lied to us. The sales manager used the term “this is how I feed my family”, implying that his family wouldn’t eat if he didn’t sell this car under t lied to us. The sales manager used the term “this is how I feed my family”, implying that his family wouldn’t eat if he didn’t sell this car under the terms he wanted. This statement also implies that my money and how I feed my family wasn’t important. They wouldn’t give me enough money for my trade-in and were charging a “market adjustment” of almost $4000 that isn’t charged at other dealerships. We walked out when they refused to negotiate. Ruben called a couple weeks later to thank us for our business (which we didn’t give them) so I know they don’t really care about customer service. More

Sam was very helpfull. Easy to reach by phone, always returned my calls, He made the buying process very simple. I would recommend him to anyone. Easy to reach by phone, always returned my calls, He made the buying process very simple. I would recommend him to anyone. More

Was a pleasure to work with. Found me the car of my dreams. Will recommend to everyone I know. Found me the car of my dreams. Will recommend to everyone I know. More

Atzy was wonderful and friendly. She and the other staff stayed late to get the paperwork done on my car. I have bought 2 cars here and would again She and the other staff stayed late to get the paperwork done on my car. I have bought 2 cars here and would again More

My car was totaled 6 months ago & I hadn’t been able to find a great deal. We drove out from the tri-cities. I met four of the staff who work at the dealership during my purchase and everyone was absolutel find a great deal. We drove out from the tri-cities. I met four of the staff who work at the dealership during my purchase and everyone was absolutely professional, friendly, welcoming, and very helpful. I never felt pressure from any of the salesmen to purchase a different car. They took all the time necessary to help me find the BEST DEAL around. One of the employees let me use their PERSONAL car to test drive and I was sold! Everyone there was very respectful of my personal and financial goal. More

Johnny and Jasmin went above and beyond they listened to all my requests I highly recommend them to all my friends and family all my requests I highly recommend them to all my friends and family More