Steve Hahn Auto Group
Yakima, WA
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610 Reviews of Steve Hahn Auto Group
Crooks We recently bought a car from Steve Hahn's dealership. It was used, and sold as working well. Less than 200 miles later the transmission went out. We recently bought a car from Steve Hahn's dealership. It was used, and sold as working well. Less than 200 miles later the transmission went out. The dealership will NOT cover it. We have offered to pay for parts and they will not even pay the labor. I wild recommend that NO ONE….EVER…..BUY A CAR FROM THEM. Their greed to the common working man is unfathomable. More
Great Employees Me and my wife had an amazing experience at the kia dealership. Our salesman was Charlie, he made us feel very comfortable the entire time we were the Me and my wife had an amazing experience at the kia dealership. Our salesman was Charlie, he made us feel very comfortable the entire time we were there. I would highly recommend asking for him directly. He was very knowledgable, honest and had a humble atittude. Overrall he made it a great experience for us. More
They pay attention to your needs. Manny Garcia was my salesperson thru the whole process; it was a pleasure to do business with him. They didn't have the car that I was looking for at Manny Garcia was my salesperson thru the whole process; it was a pleasure to do business with him. They didn't have the car that I was looking for at their dealership, but they went the extra mile to find the exact match that I was looking for, under budget and free of charge for bringing it from a different dealership. More
I just bought my second car here I have always been a fan of this dealership and they continue to keep my business. I bought my first car there 7 years ago. I was in a pretty tigh I have always been a fan of this dealership and they continue to keep my business. I bought my first car there 7 years ago. I was in a pretty tight situation and desperately needed a new car. They bent over backwards to help me get the car I needed with payments I could afford. It was an older car to begin with but whenever I took my car there for regular servicing and check ups, I never felt cheated or ripped off. In fact, people always warned me not to go to the dealership because they would do "this" or they would do "that" but nothing like what they warned me about ever happened. A few times, they even gave me significantly discounted services just out of the blue. I was in the market for a new car again this October and went there first because I had been impressed by their service over the years. It took 2 trips to find the car that fit me and my budget right but I don't regret it at all. I was able to trade my old car for the Kelly Blue Book price and I was able to negotiate the prices down to the level I was looking for. The car is great and even when I compare online deals with what I ended up paying for my new car for, I feel like I got a good deal. More
2014 vw jetta ;) I went to a ton of other dealerships and let me tell u steve hahns is the best! Nice cars and the best sells person ever he was friendly and told me e I went to a ton of other dealerships and let me tell u steve hahns is the best! Nice cars and the best sells person ever he was friendly and told me everything I needed to know about the car... . The whole purchasing process was fast and easy everything seemed very well organized and very informative when it came down to signing I will definitely recommend this dealership to anyone and if u go check them out ask for ricky ortiz!!!!!! Thanks Steve hahn!!!! More
Top notch service The staff at Steve Hahn were top notch. I would highly recommend going to steve hahns if your thinking about buying a new car..Just ask for Ricky he' The staff at Steve Hahn were top notch. I would highly recommend going to steve hahns if your thinking about buying a new car..Just ask for Ricky he's one of the most honest, caring, knowledgeable salesman in the auto business.. More
Buyers, be aware! My recent experience with Steve Hahn's dealership was pretty devastating for me financially. I've purchased a car and two days later after figuring ou My recent experience with Steve Hahn's dealership was pretty devastating for me financially. I've purchased a car and two days later after figuring out that it does not meet my needs at all brought it back in hope of exchanging for a more suitable for my lifestyle vehicle. Same day purchased significantly more expensive car but in the process lost all my savings. They didn't want to return the money I gave them for the first car just a few days earlier explaining that there's no "cooling off" policy with them. I'm a single parent and now I'm in a deep financial despair because of Steve Hahn's dealership. Well, I understand there's no much that I can do about it right now, but at least I can warn other buyers so they won't get reaped off the way I was. Take your business elsewhere unless you don't mind loosing your money to those guys. I bought three cars from Bob Hall's dealership throughout the years and they always gave me three days return guarantee. I was expecting the same courtesy from Steve Hahn. Lesson learned. More
salesman and accounting manager The salesmen were very nice but working with the accounting manager was a nightmare. She was the rudest person I have had to work with. We own a VW The salesmen were very nice but working with the accounting manager was a nightmare. She was the rudest person I have had to work with. We own a VW now and am really regreting buying it. Anytime there is a mechanical issue I have no choice but to take it to Steve Hahns as there are no other dealers in our area and I would much rather never deal with that company again. More
Pleasantly surprised. I recently purchased a 2013 Kia Sorento from this dealership and was pleasantly surprised. The biggest complaint I have for dealerships is the time th I recently purchased a 2013 Kia Sorento from this dealership and was pleasantly surprised. The biggest complaint I have for dealerships is the time that it takes to complete the purchase. I arrived before noon on a weekday, and within 30 minutes was test driving the vehicle which I ended up purchasing. The sales person was friendly but not to to intrusive and had the professional knowledge necessary to help me in a timely manner. After a quick negotiation I went to the 'finance' office. The lady who took care of the details for me was courteous, and spent only the necessary time to present me with the options. The whole paperwork process was completed in about 40 minutes....much less than the two hours I fully expected. I was completely happy with the overall respect for my time. I would purchase again from this place! I did return to the service department a few days later and had my questions answered there quickly as well. The vehicle perfroms well and I am a happy Kia customer. Thank you, hope this helps! More
Buying my Explorer from Steve Hahn's was quick and easy. They went above and beyond to work with me and my particular situation. Really made me feel like family. I will be doing all of my business wit easy. They went above and beyond to work with me and my particular situation. Really made me feel like family. I will be doing all of my business with Steve Hahn in the future! More