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Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,377 reviews

December 01, 2017

Fantastic service! Dave Hanks went out of his way to make my car buying experience pleasant and easy!!! The whole team was exemplary!!! I would recommend this dealership More

by lowmaud1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks
Jan 05, 2018 -

Steve Lewis Subaru responded

Thank you for giving us 5 stars, we appreciate you taking the time to review us! Hearing about how wonderful your experience here was puts a big smile on all of our faces! Thanks again for coming in, have an awesome day!

December 01, 2017

enjoyed working with Glen Glen was very attentive and enthusiastic. I've worked with a couple of others at Steve Lewis and haven't had great experiences. In fact, I really didn More

by drclevercat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Reen
Jan 05, 2018 -

Steve Lewis Subaru responded

Thank you for the feedback, we are so glad to hear that we have improved and that Glen could provide the kind of customer service you deserve. If we can help you out again down the road, please don't hesitate to give us a call, and enjoy your Crosstrek!

November 30, 2017

An incredible experience every step of the way This was my first time buying a car. And, as a single woman, I was nervous about how it would go. I shopped around at a few different places, and was More

by Molly G Keehn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks
Jan 05, 2018 -

Steve Lewis Subaru responded

Molly, this is great to hear, thank you for the review! We are so lucky to have Dave on our team, and our entire dealership works hard to provide the best customer service we can, even if that means taking a few extra steps in the process. If you need anything else from us at all, don't hesitate to call us, we're happy to help!

November 30, 2017

Always a great experience I have bought a few cars from here and David Hanks is my go to guy. I don't shop around, I have found I can get just what I want here. Pleasant friend More

by Jeannette Westhampton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks
Jan 05, 2018 -

Steve Lewis Subaru responded

Thank you for the great review, Jeannette! We greatly appreciate the opportunity to continue earning your business, it's our pleasure each and every time. If you need anything else, please let us know! Have a lovely day!

November 29, 2017

Happy Customer I was referred to David Hanks by a friend of our family and we're not disappointed. Everyone was quick to offer help and/or a cup of coffee, Great b More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Jared Gale
Jan 05, 2018 -

Steve Lewis Subaru responded

Thanks for the review, this is wonderful to hear! We strive every day to provide a pleasant customer experience, and we always love hearing positive feedback about it. Let us know if you need anything else, and have a fantastic day!

November 28, 2017

No purchase yet, but ...we keep checking back in with Dave Hanks at Steve Lewis because he wa the most thoughtful, thorough, and knowledgeable salesperson we've encounter More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks
Jan 05, 2018 -

Steve Lewis Subaru responded

Thank you for your recommendation, Carol! We're always here to answer any questions you might have, and we are ready to help whenever the time comes for you to make a purchase. We hope to see you soon!

November 28, 2017

3 time purchaser with Dave Hanks My wife and I have financed two cars with Dave Hanks and leased a third. He has always been a great go to. Even in his absence, I've found the staff More

by mr_taubman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Will Lamb, David Hanks, Jared Gale
Jan 05, 2018 -

Steve Lewis Subaru responded

Thank you for the review, Mr. Taubman! We always enjoy working with you all when you come in, and we are already looking forward to the next time. If anything comes up that we can assist you with, please give us a call. Have a wonderful day!

November 23, 2017

Above and beyond experience -Samantha H This was the best car buying experience I've had by far. Paul mysalesman was very helpful and did everything he could to make my time there as easy an More

by Samantha H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Nov 28, 2017 -

Steve Lewis Subaru responded

Thank you for coming in to see us, Samantha! We are so happy to hear that Paul was so helpful during your recent visit. Congrats on your new car!

November 20, 2017

Subaru Legacy i recently purchased a 2016 Subaru legacy and was extremely please with my service at Steve Lewis Subaru. Dave W was extremly helpful the first day th More

by Michelle85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo, Jack Walczak, David Wolfram
Nov 22, 2017 -

Steve Lewis Subaru responded

Thanks for your feedback, Michelle! It's great to know you enjoyed your experience with us. You can expect the same level of care every time you visit us at Steve Lewis Subaru. We strive to provide total customer satisfaction to our clients at every stage of the car buying process. We hope you are enjoying your new Subaru, and we look forward to working with you again.

November 20, 2017

Glad I found Steve Lewis Subaru! I had an amazing time interacting with Steve Lewis Subaru. They got me a very good deal on an amazing car, helped with all the paperwork so that it wa More

by leonard K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Nov 22, 2017 -

Steve Lewis Subaru responded

That's what we like to hear, Leonard! We appreciate you taking the time to share your positive feedback. Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Please let us know how we can continue to help with your car and service needs!

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