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Steve Lewis Subaru

Hadley, MA

4.8
3,375 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,375 reviews

October 17, 2017

Great dealership Eric Was great to deal with. He very knowledgeable. He has a great personality and knew everything about the cars we looked at. There was no BS li More

by edwilliamson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lesiege
Oct 18, 2017 -

Steve Lewis Subaru responded

Ed, it's good to hear that you had a great experience with Eric. We do our best to make sure our customers are comfortable and treated well. Thank you for your business and time!

October 16, 2017

Missing bolts and fuel lines they misplaced! Worked on my 2015 wrx, took a month and a half to do an engine tear down. During this whole process they never updated me with progress, I had to cal More

by Isteele114
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Kubik
October 12, 2017

They saved the day! I brought my car in to the service department at Steve Lewis Subaru after my right front tire started making an awful scraping noise. As a student, an More

by fableavison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Oct 16, 2017 -

Steve Lewis Subaru responded

Thank you, we truly appreciate you taking the time share your experience with us! At Steve Lewis Subaru, we're willing to go the extra mile for all our customers. We’re glad to hear that you love our waiting area and amenities like our Wi-Fi to get some school work done! Our team was more than happy to help you out and get your car ready to go before heading home. Thank you for visiting us, and we look forward to working with you again in the future!

October 07, 2017

It was a great experience , easy to deal with car salesman Just purchased a new Subaru crosstrex , it's an amazing car and the workers went above and beyond to get me the exact car I wanted. Would highly recom More

by Lamma32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lesiege
Oct 10, 2017 -

Steve Lewis Subaru responded

Thank you for the recommendation! We're thrilled that we could make a deal on a new car. Congratulations on your new Subaru Crosstrek and we look forward to seeing you again!

October 07, 2017

My first Subaru Dealership is close to where we live and we admired the Crosstrek. Glen Reen had us test drive one and we decided to trade our Ford Escape for a new More

by Hawkins family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Reen, Josh Love, Jack Walczak
Oct 10, 2017 -

Steve Lewis Subaru responded

That's great to hear Hawkins family! We're happy that we could sell you on the Crosstrek. It is great for some serious roadtrips and we hope you have many, many memories with that vehicle. Congratulations on your new car and we look forward to seeing you again soon!

October 04, 2017

Great to work with and no surprises This is our second Subaru that we have leased from this dealership. We like that they are a small dealership (but not too small). All of the personne More

by mapu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Jared Gale, Eric Lesiege, Brent Reed
Oct 06, 2017 -

Steve Lewis Subaru responded

This is such wonderful feedback! We really appreciate all of the kind words regarding our staff! We are more than thrilled to hear that you had such a pleasant experience from start to finish! We thank you for your continued support and for taking the time to share your thoughts with us!

October 04, 2017

Easiest car buying experience I've had Paul was amazing to work with. He was very straight forward and honest during the whole process. I never once felt pressured into buying the vehicle. More

by Gregory O'Brien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo, Brent Reed
Oct 06, 2017 -

Steve Lewis Subaru responded

Thank you for taking the time to let us know how helpful Paul was for you! We are so happy to hear that he made your buying process so smooth!

October 03, 2017

Superb Service Experience I received outstanding customer service from Jesse when I brought my nearly 5 year old Crosstrek in for new tires and rear brake pad replacement. Jes More

by car9
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 04, 2017 -

Steve Lewis Subaru responded

Thank you! We appreciate you taking the time to fill us in on your positive experience with Jesse. He will be thrilled to hear the kind words. Please don't hesitate to let us know how we can be of any assistance to you in the future. Take care!

October 03, 2017

Great customer service I visited this dealership back in February of 2016 and didn't have a great experience with two of the sales managers so I bought my vehicle elsewhere. More

by Tessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Jon Kubik, Tyler Landry, Eric Lesiege
Oct 05, 2017 -

Steve Lewis Subaru responded

Tessa, thank you for sharing your experience with us! Strong and trustworthy customer service is a value held with very high importance here at (dealership) and we're pleased to hear that we were able to serve you in that way the second time around. Thank you for your business and for taking the time to leave a review. We look forward to seeing you soon!

October 03, 2017

Very helpful Paul was very helpful in helping us find our new to us car. He was very informative about the cars we were looking at. He was also very pleasant and f More

by Mary1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo, Jared Gale
Oct 05, 2017 -

Steve Lewis Subaru responded

Mary, we're thrilled to know that you were paired with the perfect vehicle! It was a pleasure to help you out. Enjoy your new car!

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