
Steve Lewis Subaru
Hadley, MA
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All were very helpful and considerate The rating of 5 stars was given because of the consideration and attention that I received from the sales staff at Steve Lewis Subaru. Everyone I dea The rating of 5 stars was given because of the consideration and attention that I received from the sales staff at Steve Lewis Subaru. Everyone I dealt with had a tremendous amount of patience, answered any and all questions I had, and were very concerned about my comfort. Paul was very thorough and well prepared when demonstrating the Impreza and ensured that I knew all the aspects of the car before I test drove it. He guided me into an automobile that would be comfortable for me and also would fit into my budget. Once my decision was made to purchase the Impreza, Brentt, the Delivery Specialist, spent as much time as I needed to review the information necessary to use and maintain my new vehicle. His patience with me was honorable! More
2018 Forester XT lease This is our second Forester XT from Steve Lewis and our sales rep Paul was very informative and attentive during the process. Everything went smoothly This is our second Forester XT from Steve Lewis and our sales rep Paul was very informative and attentive during the process. Everything went smoothly and we are very pleased with our Subaru and the speed of delivery. All and all we had a good experience. More
great experience Went to purchase 3 vehicles with our 2 daughters and were able to come to terms on all three vehicles. Glen was very pleasant to work with and was not Went to purchase 3 vehicles with our 2 daughters and were able to come to terms on all three vehicles. Glen was very pleasant to work with and was not pushy at all. Brent did a great job in our delivery process. Jared was very easy to work with in our paperwork and Joe has been very helpful in the time following our deliveries. Dealership has been very pleasant to work with, Steve Lewis even stopped by in the negotiation process to say hello. More
Great experience at Steve Lewis with Eric our salesperson. We will definitely be coming back for our next car as well. Thanks to Eric and Jack in finance the whole exp at Steve Lewis with Eric our salesperson. We will definitely be coming back for our next car as well. Thanks to Eric and Jack in finance the whole experience was just great. More
A wonderful team to work, very pleased with my new Subaru! After my sixteen year old Subaru Forester ceased to battle New England winters and became no longer operable at 192,000 miles; I made the decision to After my sixteen year old Subaru Forester ceased to battle New England winters and became no longer operable at 192,000 miles; I made the decision to purchase a new 2018 Crosstrek as the next closest modern equivalent. Both Roger and Paul were an absolute pleasure to chat with and took their time to explain all of the options available. Thank you to everyone at Steve Lewis Subaru for steering me from a very stressful situation to a solid choice. More
Got scammed The service dept. and sales are ok but I got scammed by the finance dept. They were trying to sell me an expensive maintenance contract and I told th The service dept. and sales are ok but I got scammed by the finance dept. They were trying to sell me an expensive maintenance contract and I told the I would not be driving much and did not need it. This is where they misrepresented the contract and said it would be ticket based and I would get my monies worth. At the time of the contract end I could not find any paperwork stating the service contract would be “Ticket” based. Caveat emptor. The employees here tell you to give them the best review because if not they will look bad to Subaru. This behavior throws off any true rating More
Found the best car for my budget I went in to Steve Lewis Subaru with my girlfriend, and we were looking for a Forester or an Outback for around $10k. Eric approached us and I explain I went in to Steve Lewis Subaru with my girlfriend, and we were looking for a Forester or an Outback for around $10k. Eric approached us and I explained our budget, and Eric sat down with us and notated our specific requests and talked to us about the cars. After searching, he found a great car that fit out budget, but wasn’t going to be received until tomorrow. No worries, we left with plans to return tomorrow. Our plans fell through, but I was able to contact Eric and ask questions during the time I couldn’t get to the dealership. He was very friendly and helpful every time, and eventually he got in another car that matched our needs. I went down and applied for financing (Eric helped me through the paperwork by clarifying questions and such) but needed a co-signer, so I called my mom to fill out an application and Eric was very patient and helpful while we struggled with a poor phone connection. A couple days later, we signed the final paperwork and a day or two after that, I picked up the car. I had some initial issues with the car but Eric and the guys in the Steve Lewis Subaru service department sorted out all of them. This is a great dealership and Eric gave us a great experience. I highly recommend them if you’re looking for a Subaru. More
Found my car for next 18 years! I was referred to Steve Lewis Subaru by several people I trust. They did not disappoint. My sales person Eric was friendly, helpful and not pushy at a I was referred to Steve Lewis Subaru by several people I trust. They did not disappoint. My sales person Eric was friendly, helpful and not pushy at all. Highly recommend this dealership! More
Repeat buyer, third new car. I am a repeat new car purchaser of the Steve Lewis Dealership in Hadley, MA. The location, effeciency, and quality of personnel both in sales and ser I am a repeat new car purchaser of the Steve Lewis Dealership in Hadley, MA. The location, effeciency, and quality of personnel both in sales and service is outstanding. More
Comfortable this was the first csr that I've purchased that requires payments for an extended period of time. Glen and the staff at steve Lewis subaru made it a c this was the first csr that I've purchased that requires payments for an extended period of time. Glen and the staff at steve Lewis subaru made it a comfortable experience, and did a great job easing me through the process. More