
Steve Lewis Subaru
Hadley, MA
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Way to Go! I met Tyler Griswold while I was waiting for an oil change for my older Forester. We took a 2013 Forester out for a test drive, which I had my eye on, I met Tyler Griswold while I was waiting for an oil change for my older Forester. We took a 2013 Forester out for a test drive, which I had my eye on, and I very quickly decided to purchase it and trade in my older model. Tyler was so friendly and knowledgeable and made the experience of trading up so timely and effective. I was really impressed by Tyler's honest, open and friendly manner. He certainly made visiting Steve Lewis Subaru a worthwhile experience. Thank you Tyler. More
Praise for Jared Gale -- car salesman extraordinaire! I was looking for a pre-owned vehicle and one on the Steve Lewis website caught my attention. I put some information about my trade into the site and I was looking for a pre-owned vehicle and one on the Steve Lewis website caught my attention. I put some information about my trade into the site and the next day, Friday, Jared Gale emailed me and called my home, also. I responded to Jared's email and he replied to mine with information about the car and then to set up a definite time to meet with him at the dealership. This was a very efficient way to arrange an appointment! Jared was very responsive, articulate and provided helpful information in his emails. During the sales process he was cordial, helpful and patient. He provided simple explanations to my questions and honest responses. I was dreading the hassle of buying a car, but my experience with Jared was hassle-free! He established a connection by way of email and in person was friendly and helpful. Completely satisfied with this transaction! I would definitely recommend Jared to friends or anyone who is interested in purchasing a new or used vehicle. A+ in my book! More
Jared Gale Rules! I shopped around at other Subaru dealerships, but the quality customer care I received at Steve Lewis Subaru far surpassed its competitors and my expe I shopped around at other Subaru dealerships, but the quality customer care I received at Steve Lewis Subaru far surpassed its competitors and my expectations. Everyone there is friendly, knowledgeable, and professional, but I lucked out with the best in the bunch - Jared Gale. Right from the start he was very honest and realistic with me, which goes a long way in car sales. He went out of his way for me numerous times, even picking up and dropping off my new car while I was at work- AFTER the sale. I would personally recommend Jared and Steve Lewis Subaru to anyone and will definitely be purchasing my next vehicle from this dealership. More
Steve Lewis Rocks! This is by far my best experience with a car dealer. Staff are very nice and helpful. They provide clear explanations on questions asked. I'd defin This is by far my best experience with a car dealer. Staff are very nice and helpful. They provide clear explanations on questions asked. I'd definitely recommend this car dealer to friends. More
Great salesman, great car, great price Finding a manual transmission on something above a base model car is like looking for hen's teeth but I managed to locate one in perfect condition 3 h Finding a manual transmission on something above a base model car is like looking for hen's teeth but I managed to locate one in perfect condition 3 hours away at Steve Lewis Subaru. Called and spoke to Glen Reen in sales and told him I was interested in the car but it would take me a while to get there. Glen had the car washed, prepped and sitting out front when we arrived. I knew at first sight that the car had been well-cared for (all of the service on the car was done at this dealership). Glen set us up for a great test drive after showing all of the features of the car and we completed the deal within an hour. Throughout the process, Glen never pushed us to purchase extras but let us know what might interest us, all the while getting us water and giving us time to think things over in private. We are extremely happy to have had Glen as our salesman. He is very personable, easy to talk to and no hard sales pitch. Just honest appreciation for the customer's needs. He is 5 stars all the way. The dealership itself is very clean and comfortable and everyone is very friendly. Too bad these guys are 3 hours away. As compensation for the long trip, they are delivering the car to me today. Now that's service I can really appreciate. More
Very friendly, knowledgeable, professional This was my first time buying a new car. All the staff were very friendly and professional. Glen, my salesman, was not at all pushy and went out of hi This was my first time buying a new car. All the staff were very friendly and professional. Glen, my salesman, was not at all pushy and went out of his way to find me a car in the color I wanted (Outback). Very clean, attractive facility with a nice waiting area. I had some negative experiences at other Subaru dealers; this was totally opposite. Steve Gonsalves, who initially responded to my email, left a very nice voice mail but didn't leave a zillion annoying phone messages unlike some other dealers, which I appreciated. More
Above and beyond Great people,on the ball,understanding, understandable,very helpful, insightfull, full of good cheer, they know a thing or two about Great people,on the ball,understanding, understandable,very helpful, insightfull, full of good cheer, they know a thing or two about a thing or twoooooooooooo. More
Extremely helpful, kind, and personable Although I have not purchased a vehicle yet, I was extremely happy with my initial visit. Glen was kind, not pushy at all, but he knows his stuff. I Although I have not purchased a vehicle yet, I was extremely happy with my initial visit. Glen was kind, not pushy at all, but he knows his stuff. I test drove the Cross Trek and Forester. Glen was very helpful and a great person to work with. More
Regular People doing an Outstanding Job! We bought a new Outback from Roger Dugas whom I felt comfortable with right away. Roger focused in on the choices we were considering and was very pat We bought a new Outback from Roger Dugas whom I felt comfortable with right away. Roger focused in on the choices we were considering and was very patient as I tried seat after seat searching for the one that was "just right". Once we decided on exactly what we wanted he searched New England to find it. Ask for Roger at Steve Lewis Subaru. I'm confident you will like the way he listens and helps. Shane Sweeny in finance was clear, concise and humorous. Very rare for a finance guy. You will like him. Terra Hondrogen, Delivery Specialist simply sparkles with personality, helpfulness and knowledge. She is a rare combination of all the characteristics any employer would give his eye teeth for. As a retired VP of Sales and Marketing for an International Hardware/Software Integrator, I know a "special" person when I see one. Steve Lewis.... take good care of this girl and she will make you way more money in return. More
Excellent sales advice Glen Reen provided excellent advice and guidance during our recent visit to Steve Lewis Subaru. We test drove an Impreza and Outback, and were impress Glen Reen provided excellent advice and guidance during our recent visit to Steve Lewis Subaru. We test drove an Impreza and Outback, and were impressed with both. Glen did a fine job comparing the models for us. More