Steve Lewis Subaru

New Forester Todd, did a fantastic getting me into a new 2016 Forester. I was trading in a 2014 and the process was seamless. Larry Flakes was awesome with the pap Todd, did a fantastic getting me into a new 2016 Forester. I was trading in a 2014 and the process was seamless. Larry Flakes was awesome with the paperwork as well and got me in and out in under 1.5 hours. Overall a great sales team and experience. More

I had a great experience when leasing a 2016 Impreza. Todd Gerry made the leasing experience at the Steve Lewis Subaru dealership in Hadley Ma easy and pleasant. All the staff there were friendly and help Todd Gerry made the leasing experience at the Steve Lewis Subaru dealership in Hadley Ma easy and pleasant. All the staff there were friendly and helpful. I would definitely return. My new car runs well and transfer of insurance was effortless. Thank you. More

No pressure salesmen and excellent service The salesman was great, no pressure, explained all the features of the car. Got a fair trade for my old care, too. Nice people. Would definitely consi The salesman was great, no pressure, explained all the features of the car. Got a fair trade for my old care, too. Nice people. Would definitely consider buying from them again. More

Friendly and competent sales and finance persons I am leasing a car to be registered in another state, of which I am not yet a resident. The team at Steve Lewis Subaru in Hadley MA tackled this probl I am leasing a car to be registered in another state, of which I am not yet a resident. The team at Steve Lewis Subaru in Hadley MA tackled this problem with speed. I especially had top quality service from Glen Reen in Sales and Larry Flakes in Finance. Glen connected me with an additional insurance agent when I wanted a 2nd quote from someone licensed in Vermont. He provided me with a pleasant test drive in my new vehicle. And he worked with Larry and others to figure out how to get the car properly registered. The dealership also has a very well appointed waiting room with drinks, snacks, and wifi. More

Purchase of Outback 2016 I have purchased numerous cars during the past 30 years, not all Subaru. I have never signed a purchase contract during the initial visit. This vis I have purchased numerous cars during the past 30 years, not all Subaru. I have never signed a purchase contract during the initial visit. This visit, however, was totally different in a positive way. It took about one hour of negotiations, direct but not “painful”, to complete the deal. And it was very close to my desired price and much lower than the offer at a nearby dealer. Everyone involved in the transaction went out of their way to insure that I am taken care of in the best possible way. There is no question I will be here the next time I am looking for a car, new or used. More

They walk you through everything step by step. I walked into Steve Lewis never having bought a car from a dealership before, and not even sure what I was looking for. Paul was great. He listened to I walked into Steve Lewis never having bought a car from a dealership before, and not even sure what I was looking for. Paul was great. He listened to what I wanted narrowed things down and walked me through evrything. He explained every step and answered all my questions I had. There was never any pressure and I felt comfortable asking about things I didn't understand. They laid out all the numbers so I had no surprises at the end of the day. Being the first time I took out a loan for a car Larry made sure I understood every part of the loan and where all the numbers were coming from. Shayne explained every paper I signed and what and why it was there. I walked out with a 2014 Subaru and I couldn't be happier. I would recommend them to anyone in the market for a new or used car. More

Mom needed new car. Glen Reen showed us two vehicles today. He was not only professional, but also very personable. He seemed quite knowledgeable, and was able to answer Glen Reen showed us two vehicles today. He was not only professional, but also very personable. He seemed quite knowledgeable, and was able to answer all our questions easily. My mom was a bit nervous about the whole "car shopping" thing, and Glen made her feel very relaxed. This meant a lot to me. It was a pleasant experience for both of us! More

Exceptional Crosstrek Purchase Exceptional service and attention characterized our experience. We will happily refer others to Steve Lewis. Our first CrossTrek - with a couple of hu Exceptional service and attention characterized our experience. We will happily refer others to Steve Lewis. Our first CrossTrek - with a couple of hundred miles on it - died with a seized engine. Subaru in general and Steve Lewis in particular, made good on every promise, gave us a loaner for the past three weeks, and threw in a couple of nice incentives. We can't say enough about how supportive and attentive they were throughout the process. More

Wonderful experience at Steve lewis Subaru! I had a really great experience at Steve Lewis Subaru. Glen was friendly and also worked very hard to get me into a car that I loved at a payment I co I had a really great experience at Steve Lewis Subaru. Glen was friendly and also worked very hard to get me into a car that I loved at a payment I could afford. I especially liked that I did not feel pressured in any way to purchase a car from this dealership. Overall, all of the staff were kind and helpful, with great customer service skills and a lot of knowledge about the cars they were selling! More

Every day people Well that worked out fabulously. I am just a person in the world who was looking to buy a car and they are people in the world looking to sell one. Well that worked out fabulously. I am just a person in the world who was looking to buy a car and they are people in the world looking to sell one. Humans. I liked that. No pressure. No shmooze. Friendly. Every day folk. Not to say that the experience was 100% problem-free but the wee snags encountered were dealt with swiftly and generously. I have no complaints and next time around i'll go back. And I love my new car. More