Steve Lewis Subaru

A great experience From our initial entry to the dealership, we were impressed with our welcome and the overall atmosphere of the facility. All people we encountered we From our initial entry to the dealership, we were impressed with our welcome and the overall atmosphere of the facility. All people we encountered we're pleasant and eager to see that we were served . Our initial contact with Dave Hanks was delayed, since he was with other customers at the time, we were asked by several other members of the dealership if we needed help and made to feel comfortable. Our introduction to the vehicle was methodical and professional. We were introduced to several models and honed in on three, we then test drove all three and they were completely explained. We purchased the vehicle in record time mad with little drama or angst. Overall, from purchase to pick-up, we were impressed with Dave, Benny and Shayne, the TEAM worked its magic and before we realized it, we were returning home , well informed and feeling good. More

I needed help, and that's what I got from Benny Cruz! I purchased my 2013 Subaru Legacy from Steve Lewis Subaru a few years back. I received excellent customer service at that time. Recently, I obtained I purchased my 2013 Subaru Legacy from Steve Lewis Subaru a few years back. I received excellent customer service at that time. Recently, I obtained a new iphone, and was having difficulty pairing it with my bluetooth in the car. I called the dealership, and was told to bring it in and someone would help me with the process. The only day and time I could go was on a Friday around 11. When I arrived at the dealership, I found that they were extremely busy. However, I proceeded to the Service Dept where I was greeted by a gentleman at the counter. I explained my situation, and while I could see he was very busy, the gentleman (whose name sadly I did not get) made it a point to get me some help. The young man who came with me to set up the iphone was Benny Cruz. I can not say enough about how much he helped me! Setting up the bluetooth on the 2013 is complicated, to say the least! Benny went through it step by step, even assisting me in transferring my contacts to the car! It was pretty obvious to me that Benny had a lot of other things to do on this busy morning, but he took the time to help me without rushing or impatience! And thankfully, he knew his stuff. I can not say enough good about Benny - I hope his boss is reading this! And to add to this, I can not say enough good about my experiences with Steve Lewis Subaru! I hope this continues for many years to come! Thanks again Benny! More

No hassle, helpful, and pleasant. Dave Hanks and Cassie were very helpful in getting me into my new wheels. Can't wait to see if the service department is as on the ball as those two. Dave Hanks and Cassie were very helpful in getting me into my new wheels. Can't wait to see if the service department is as on the ball as those two. More

Paul & Benny Rocked it! Paul made the process of buying the Cross Trek smooth and stress free! Excellent Customer Service!!! Benny is one cool guy! He showed us the high l Paul made the process of buying the Cross Trek smooth and stress free! Excellent Customer Service!!! Benny is one cool guy! He showed us the high light features of the car and was super fun and very knowledgable about the techs features! Both were amazing!! John Kubic did an excellent job walking us through the paperwork!! More

Not a great experience This is a follow up review about the finance department. After waiting over 1hour to work with the finance department. I had a poor experience with th This is a follow up review about the finance department. After waiting over 1hour to work with the finance department. I had a poor experience with this representative. From the second I sat in the chair he attempted to sell me hard on the extended warranty for my brand new vehicle. Even went as far as implying my car was likely to have problems. Than he started to bash all mechanics expect the ones that work for Steve Lewis. After declining twice I got sick of dealing with him and agreed to buy the cheapest one. Than we finally talked about financing. He either lied or didn't know that subarua has a 2.99 finance special for those with great credit on the wrx I bought. He offered me something else. Really just wanting the interaction to be over I agreed to it so I could go home. I suggest paying in cash or find and local credit union this rep had zero customer service skills and only cares about selling an extended warranty above cost. There sales department is great. But this department was terrible. I have attempted to cancel the extended warranty multiple times over two weeks. Still no replies from Steve Lewis. More

Great service and advice from Dave Hanks Dave Hanks and Terra were of great help to us in finding the best car for my wife and I. We didn't initially know what we wanted, But Dave guided us t Dave Hanks and Terra were of great help to us in finding the best car for my wife and I. We didn't initially know what we wanted, But Dave guided us to a car that met our needs and price range . Dave and Terra guided us through the fine points of the car so when I drove off the lot I was confident with the workings of the car. I highly recommend Steve Lewis Subaru and Dave Hanks and terra for anyone looking to find a new Sabaru. More

Wonderful Experience My experience at Steve Lewis Subaru exceeded my expectations. I was very impressed with the honesty and transparency provided by the dealer as well as My experience at Steve Lewis Subaru exceeded my expectations. I was very impressed with the honesty and transparency provided by the dealer as well as by the overall knowledge and friendliness of Glenn Reen. I would definitely return to buy another vehicle here in the future. More

So Easy We walked in and asked for the car and features we wanted. Within minutes our car was pulled up and we were signing papers. A very easy and transpare We walked in and asked for the car and features we wanted. Within minutes our car was pulled up and we were signing papers. A very easy and transparent experience - no hard sell, and no slick handshakes and back slaps. When we picked up the car (after certain extras were in installed in under two days) we were greeted and given a full rundown that was casual, yet professional. If we go Subaru again this is where we will go. More

Yay Paul Steve Lewis Subaru was an excellent choice when my son and I went looking for his first car. Paul Figueirido was great to work with. Very personabl Steve Lewis Subaru was an excellent choice when my son and I went looking for his first car. Paul Figueirido was great to work with. Very personable and patient. He basically spent the entire afternoon helping us make our decision to buy a Forester. I trust that they will take excellent care of my son's car. More

We Will Be Back Dave Hanks sold us our third Subaru Legacy. The cars speak for themselves but a great salesman makes the sale happen. We will continue to come back. Dave Hanks sold us our third Subaru Legacy. The cars speak for themselves but a great salesman makes the sale happen. We will continue to come back. More