
Steve Lewis Subaru
Hadley, MA
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Great Experience Steve Lewis Subaru was a great choice to buy a Subaru. Paul Figueiredo was the salesman and he was very knowledgeable and spent a lot of time the day Steve Lewis Subaru was a great choice to buy a Subaru. Paul Figueiredo was the salesman and he was very knowledgeable and spent a lot of time the day I bought the car. Caleb was great the day I picked the car up explaining all the features of the car and how they worked and Larry was great at the business end of the experience. More
Wonderful staff with less than exceptional service Everyone I met at Steve Lewis Subaru was respectful and attentive. I was very surprised when Shayne offered to have my used car delivered right to my Everyone I met at Steve Lewis Subaru was respectful and attentive. I was very surprised when Shayne offered to have my used car delivered right to my home at a time that worked with my schedule. Paul was great to work with and provided me with a fun experience and a wonderful test drive. I was disappointed that when my car was delivered the manual was missing, there was no front license plate holder (which in CT is required by law in order to drive the car), and the windshield washer fluid was not full. While the service department did clean up the car prior to delivery I still spent 6-10 hours cleaning the car inside and out immediately following delivery. The sales experience was definitely a bight spot in dealing with this dealership, but I was very underwhelmed with the condition of the delivered vehicle and led me to give this dealership an overall rating of average. More
No Hassle Looking for a new car can be a hassle but it wasn't at Steve Lewis. Everyone was helpfull but not pushy. Everything was done on time. I would especial Looking for a new car can be a hassle but it wasn't at Steve Lewis. Everyone was helpfull but not pushy. Everything was done on time. I would especially like to thank my personal salesman Paul Figueiredo for his help. His knowledge of the cars he sells and his easy going personality made finding the right model easy. Joe T More
2010 pre-owned Outback. My 8th Subaru. Superior service! These folks have the customer service experience down pat. I will be looking for another Outback in the Fall and ha My 8th Subaru. Superior service! These folks have the customer service experience down pat. I will be looking for another Outback in the Fall and have no doubt I will return to Steve Lewis. More
Return All the Time This is our third vehicle that we have leased through Steve Lewis Subaru. We have had such a rewarding experience in dealing with Dave Hanks that we r This is our third vehicle that we have leased through Steve Lewis Subaru. We have had such a rewarding experience in dealing with Dave Hanks that we return to him whenever we are ready to turn our car in for a new model. He takes the pain out of shopping by knowing what we want and delivering what we need. There is no high pressure to make a decision immediately. And, the price is always competitive with other dealerships. Dave is tops on our list. Caleb Pelle went over the vehicle when we picked it up. He was very knowledgeable of all the new features, and he was very patient as he tried to explain them to two Luddites. Once we drove away from the dealership, we felt as though we knew how to maneuver through all the "gadgets." More
Jared Gale We went to Steve Lewis Subaru because: I had purchased an Outback there in 2013; I have serviced my vehicle there; I think the Outback is the best car We went to Steve Lewis Subaru because: I had purchased an Outback there in 2013; I have serviced my vehicle there; I think the Outback is the best car I've ever owned; their website listed several vehicles we were interested in as a replacement car for my wife. Our visit confirmed all the positive vibes I'd had since my original purchase. Jared Gale was knowledgable, flexible (we quickly narrowed our choice to a 2013 Impreza wagon), and expedited everything so we closed the deal in an hour +/-, and picked up the car the next day. We got a decent trade in on my wife's 2000 Toyota Camry, negotiated a good price on the Impreza, and had the feeling that both the dealer/salesperson and the customer were happy with the result. Shayne Sweeney wrapped up the final paperwork, and made all the signatures easy. Buying a car can be a stressful experience. In this case, it was not. I recommend Steve Lewis Subaru, and Jared Gale, as a winning combination. More
Hybrid Crosstrek Glen Reen met me at the door with a welcome smile and handshake. he then asked if there was something he could help me with and I replyed that I was Glen Reen met me at the door with a welcome smile and handshake. he then asked if there was something he could help me with and I replyed that I was interested in the hybrid crosstrek and did he have any availble that i could look at.he showed me what was available and we went on a test drive. Glen was very informative and answered all my questions.working with Glen was a pleasure and made me think my trip to Steve Lewis Subaru was a good investment of my time. More
Another great experience at Steve Lewis This is my second purchase from David Hanks. When I picked up my Subaru, Benny spent time going over the vehicle with me. I highly recommend David Han This is my second purchase from David Hanks. When I picked up my Subaru, Benny spent time going over the vehicle with me. I highly recommend David Hanks, Benny Cruz, and the entire sales team at Steve Lewis Subaru. More
Best in the Valley Ours is a Subaru family and Steve Lewis Subaru has always been our preferred dealership. Everyone is friendly and knowledgeable. I have never felt pr Ours is a Subaru family and Steve Lewis Subaru has always been our preferred dealership. Everyone is friendly and knowledgeable. I have never felt pressured whenever I've looked at cars there. I recently bought a used CrossTrek for my daughter, who is a new driver. I worked with Jared Gale who was just superb! He made everything go smoothly, taught my daughter a lot about the car and made me feel like my choice was a safe one for her. He also accommodated my busy schedule in order for the sale to go through on my timeframe. In 2 months, I will need to be purchasing another Subaru and will definitely go back to Steve Lewis and work with Jared again. More
Very Friendly and helpful I finally found a dealership and a sales guide that listened to what I wanted and actually helped me and my family get a great deal.... Thanks Jared a I finally found a dealership and a sales guide that listened to what I wanted and actually helped me and my family get a great deal.... Thanks Jared and Shane! I would recommend this dealership to anyone! More