
Steve Lewis Subaru
Hadley, MA
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Amazing experience for my first car! I went to Steve Lewis Subaru last Saturday with the hopes of buying a 2016 Forester. I'm originally from Western Mass now living out near Boston but I I went to Steve Lewis Subaru last Saturday with the hopes of buying a 2016 Forester. I'm originally from Western Mass now living out near Boston but I decided to start at Steve Lewis. We had such an amazing experience throughout the process. Dave walked us through everything and made me an offer that fit my budget! A week later they even delivered my new car to me at work and took care of my trade in. Never once did I feel pressured to make a decision that day, but I'm so glad I did. I LOVE my new car and will certainly rave about my experience to everyone I know. Thank you!! More
2014 Outback I went to several dealerships but they did not have the model and features I was looking for. Steve Lewis Subaru had a great selection and features I I went to several dealerships but they did not have the model and features I was looking for. Steve Lewis Subaru had a great selection and features I was looking for. Great service. More
Fantastic dealership! I've been buying cars for almost 30 years and this was by far the best experience ever! Special shoutout to John and Steve, Benny and Shayne. Thank yo I've been buying cars for almost 30 years and this was by far the best experience ever! Special shoutout to John and Steve, Benny and Shayne. Thank you for all your patience and for answering all our questions. We LOVE our Subaru Outback! More
mixed review! After doing research online I was able to communicate with Jesse by email and schedule a time to check out a used Forester. He was accommodating and After doing research online I was able to communicate with Jesse by email and schedule a time to check out a used Forester. He was accommodating and stayed late to "close the deal." The downside of the experience was that the car was overpriced and there was no room for negotiation. If I had not felt like I needed something quickly I probably would have walked away. However, I feel like I am driving something safe and reliable which is a relief for me. I returned when the car was still under warranty to have two issues addressed and did not feel like I got good customer service from the sales department. one of the problems was repaired to my satisfaction, but the service department dismissed my other concern out of hand so that was a 50-50 situation. I am not sure I would go to this dealer again to purchase another vehicle. More
Shopping for the #1 rated Subaru The weather was a warm and sunny day end of Jan 2016, and turned out to be a happy one for us at Steve Lewis Subaru. We were immediately greeted with The weather was a warm and sunny day end of Jan 2016, and turned out to be a happy one for us at Steve Lewis Subaru. We were immediately greeted with a friendly "hello" from Salesperson Dan Marques. Dan has a pleasant personality and worked with us to answer our questions relating to a Subaru Outback that we had in mind to purchase. After a test drive and more "chatting" we made a final decision to purchase the Outback, as it was indeed what all the reviews raved about. After Dan prepared out paperwork, Benny Cruz, the tutorial "expert" demonstrated all the features of operating our new vehicle, great benefit for a new owner. Both Dan and Benny acted in a professional manner and without a doubt, enjoy their jobs. Bottom line, our experience at Steve Lewis Subaru was tops!! Thank you all. bjrobi More
Delightful sales consultant I wasn't quite sure where to start so I asked around. My friend told me about someone who wouldn't jerk me around and is very knowledgeable. I connect I wasn't quite sure where to start so I asked around. My friend told me about someone who wouldn't jerk me around and is very knowledgeable. I connected with Glen and he instantly gave me a sense of peace that I was in the right place. I had explained to him that I was only looking for now, and would purchase in the future. He didn't brush me off, but spent time with me to make sure I felt comfortable with the options he was showing me. He was very attentive and listened to my needs in a car. I will deffinately return based on the sole value of true customer service. More
Inspiring and helpful. I visited a lot of car dealer, but I never had great service as I did when I visited this car dealer. The sales specialist was really helpful and frie I visited a lot of car dealer, but I never had great service as I did when I visited this car dealer. The sales specialist was really helpful and friendly. Helped me a lot figuring out what car to get, etc... I really recommend this car dealer. Their cars are also really clean and well maintained. More
Filled with friendly faces, kind staff and sincere advice I was happy to have the sincere, patient and quality support of Peter Lustenberger while choosing and purchasing my first new vehicle. He presented me I was happy to have the sincere, patient and quality support of Peter Lustenberger while choosing and purchasing my first new vehicle. He presented me with all the options, advised me on which model would best suit my needs, and made every effort to accommodate my needs and requests. He even kept his cool after spending the day with my crazy family! More
Woo-hoo! Easy and fun! Never thought I would say that about making a major purchase. Glen was FANTASTIC! Not only is he tremendously knowledgeable, but he m Easy and fun! Never thought I would say that about making a major purchase. Glen was FANTASTIC! Not only is he tremendously knowledgeable, but he made the entire experience an exciting adventure instead of a dreaded process. He was genuine and patient – which was much appreciated. And, as a bonus… if you like NASCAR; well, just look at his pic. Benny did a wonderful job of introducing me to all this intimidating technology. It's great to have a dealership not only sell you a car, but to provide thorough instruction. And, I truly feel I can call if I have questions. Kudos to the entire Steve Lewis Subaru team! I feel I got a fair deal and everyone was extremely helpful and inviting (and thankfully, not in the stereotypical pushy salesman way). I actually look forward to having my new (awesome) Subaru Outback professionally maintained and serviced at Steve Lewis Subaru. More
Steve Lewis Subaru is Great I just stopped in to look and enjoyed a test drive with Todd Gerry. He was SO pleasant and helpful, answered all my questions, and explained everyth I just stopped in to look and enjoyed a test drive with Todd Gerry. He was SO pleasant and helpful, answered all my questions, and explained everything so well that I ended up buying the car. I never felt he was pushing me into buying, only telling me what a great car a Subaru was in all kinds of situations. I told him I would rate him a 12 on the scale as he was certainly worth that and more. Then Shayne Sweeney helped me through the paperwork in a most efficient manner. Everything was explained completely and he made sure I understood it all. It was a very easy transaction, thanks to him. I really enjoyed spending my money! Sara HIlls More